Happy with the repairs. Took less time then expected to complete. Only had one minor issue but they are taking care of it. Cosmetic bolt covers missing. They ordered the replacement parts and will be fixing it right away. Great customer service throughout the whole experience. I will continue to use Star body works when needed.
3/1/2019
Blake F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was the best experience I've had with a body shop in my life very happy with the time they did it in and a quality and their friendliness and understanding I definitely will be recommending them to other people
2/27/2019
David K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job
2/26/2019
James M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent attention to detail, timely completion and frequent status updates. Could not be happier.
2/23/2019
Sheila B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for making my car look “as good as new”???? Great people in the office...professional, knowledgeable and courteous!!
2/22/2019
Alfred C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Front desk people were great. I appreciated that the man who took the in placed mats on the floor and a sleeve on the the steering wheel. I also appreciated the update texts. Very satisfied!
2/22/2019
Randall S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Easy, painless, fast, and job well done.
2/22/2019
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for getting me my truck in a timely fashion
2/22/2019
Joel F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Wonderful experience rate 10 out of 10
2/21/2019
Nick W. VERIFIED CUSTOMER
Vehicle Make : Honda
The work looks great. Job well done.
When the vehicle was ready I got a text to call so that the car would be ready when I got there. I called.
I showed up twenty minutes later and was told my car would be right out. Forty minutes later, Sarah said "you're still waiting?!, That's too long" and talked to someone to bring my car around.
Twenty minutes later my vehicle was out front, and what could have been a great moment of satisfaction and gratitude was instead awkward and rushed.
I understand that we all make mistakes, but this scenario communicated a level of disconnect that is not necessary. What could have been excellent work and service instead is tainted by an appearance of disarray and a lack of attention to detail. After waiting two months for an appointment and two more weeks for the work to be done, do I really need to wait a full hour on location for my car to be driven around the lot?
2/21/2019
Donald W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very friendly and kept us well informed during the repairs. It took much longer than initially predicted, but it worked out well.
2/21/2019
Kirk Buster. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent work.
It looks great and the car is clean and looking brand new.
Great job!
2/20/2019
Delaine C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service. They answered all my questions!
2/20/2019
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks great!
2/19/2019
Todd G. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a very good job
2/19/2019
Leah C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication and professionalism. Would definitely recommend!