I was very impressed with the service and the car looks like new.
Thank you for making sure it was done right
9/17/2019
CHERRY R. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Better than expectations
9/14/2019
SUMER C. VERIFIED CUSTOMER
Vehicle Make : FORD
You took an estimate I called in to make an appointment you put my appointment 3 weeks out. You said it would take two weeks. I said well let’s go a week and a half with the holiday you said maybe. Called me on Wednesday the week it should have been done and told me it was going f to take until the following Friday to be done. The reason was an expensive shared tool. You knew the truck was coming in you knew you needed the part to fix it someone screwed up. Also the generic text messages are beyond annoying. When i called you out on the fact that you screwed up there was no apology only excuses. A simple yeah somebody didn’t plan ahead and accountability would have gone a long way with us. We will not be bringing our vehicles in for any future body work.
9/14/2019
MICHAEL T. VERIFIED CUSTOMER
Vehicle Make : GMC
I would have been more satisfied if the total repair had been done within one week. Dropped off on Sept 3 and picked up on Sept 12th. Other than that it was great. Missed having my truck over the weekend.
9/13/2019
RICHARD M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I thank you keeping up to date and in the loop from beginning to end. Thank you for a great repair job and a super clean vehicle in and out. The truck looks brand new. Thanks to all of the talented guys and girls.
Rich McMillen
9/13/2019
JACOB B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Our van was damaged right before we had to make a big move. Star Collision was able to get us fixed so we could make the move on time. THANK YOU!
9/11/2019
James And. VERIFIED CUSTOMER
Vehicle Make : GMC
Like the communications by text. Very happy with a job well done.
9/11/2019
Steven T. VERIFIED CUSTOMER
Vehicle Make : FORD
Randi did a GREAT job keeping me informed during the repair. She also did an EXCELLENT job of explaining the repair when I picked up the vehicle.
Thank you Randi.
9/10/2019
Rebecca P. VERIFIED CUSTOMER
Vehicle Make : HONDA
Star Body works took such personalized care of my car as if it was their own. They kept me up to date with what was happening with the progress of my car daily. They were super friendly, extremely knowledgeable every step of the way. When I picked up my car, it looked like new and was detailed too!! I just bought my car a few months ago, so when I handed it over to Star to fix I was nervous, I would recommend them in a second!! Thanks guys for taking care of me!!! ??
9/10/2019
KELLY R. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Thank you!!!
9/7/2019
shelly r. VERIFIED CUSTOMER
Vehicle Make : MINI
I had to come back several times and there was always a problem. First they cracked my windshield and didn’t bother to check the before photos to know that they had done it. Then broke another piece. Then when I came to pick up the car the front piece under the wiper blades was disconnected. When I finally picked it up the car the rear light was not connected. They said it needed to be plugged and now the indicator light keeps coming on telling me there’s a problem with the exterior light. (Connection) all in all I believe I have made 5-6 trips, missed work, my daughter drove 6 hours to pick up the car and couldn’t. The quality control for the shop is seriously lacking. How about having a check list and check over the car before you have your customers drive to the shop 4 different times to pick up a car that isn’t finished.
8/31/2019
LORA S. VERIFIED CUSTOMER
Vehicle Make : SCION
Everyone was so nice and friendly! They made me feel comfortable and made it all so easy. The work was great, and even the young man who drove me to the rental place was nice and polite. ????
8/31/2019
PATTY W. VERIFIED CUSTOMER
Vehicle Make : FORD
Great customer service.Quality repair.
8/31/2019
Shane W. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Amazing work! You even took out the scratches on my other door so it would all blend nicely. Truly more then i expected.
8/30/2019
MOLLY B. VERIFIED CUSTOMER
Vehicle Make : TESLA
Robert and the team there have taken great care of us. I recommend them all the time. Thanks again for all your efforts.
8/30/2019
MICHAEL F. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Looks like it never happened!!
8/29/2019
KATHY B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
My car looks great and work was done faster than anticipated.
8/28/2019
Andrea S. VERIFIED CUSTOMER
Vehicle Make : KIA
Thank you so much for your amazing customer service and making my car look brand new! I’m extremely satisfied with how my car turned out.
8/27/2019
LAURA K. VERIFIED CUSTOMER
Vehicle Make : SUBARU
There were a few issues with the work but they were addressed after bringing the car back down to have it looked at.