Knowing I had a trip planned they were able to complete the repair two days earlier than expected. The regular communication as to progress was very much appreciated. The front desk was pleasant and courteous. I was referred to Star Body Works by a friend who was happy with the repair to her vehicle. I too will highly recommended them to anyone needing service.
10/17/2019
Juliana O. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you so much for the excellent service. I wish you guys provided car maintenance services and I would recommend your team highly to anyone. Thank you for being in Medford!
10/16/2019
Kathryn L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Work completed faster than anticipated and my bumper looks great! Thanks
10/16/2019
Dirk V. VERIFIED CUSTOMER
Vehicle Make : FORD
Well done
10/12/2019
CYNTHIA L. VERIFIED CUSTOMER
Vehicle Make : BMW
Tyler Reinhardt is amazing! My rental was ready right away. No waiting. I was in and out very quickly. My was finished on the day I was told it would be ready. I would recommend star body to all my friends and family.
10/11/2019
PATRICK B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Customer service was superior. Work was done quickly and perfectly.
10/10/2019
Leanne J. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Fast turn around and good customer service
10/10/2019
Mike G. VERIFIED CUSTOMER
Vehicle Make : DODGE
You finished 4 days early, would have liked for you to have been open till 5:30 so I could have picked it up sooner, but that’s the way it goes.
It all appears to be fine, time will tell, I have seen no problems so far the adjuster and receptionist were pleasent and courteous.
THANKS
10/10/2019
TRUALY M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Loved the continued contact
10/10/2019
Guy Y. VERIFIED CUSTOMER
Vehicle Make : NISSAN
They do a fantastic job and get you back with your vehicle in good time!
10/10/2019
Bradley H. VERIFIED CUSTOMER
Vehicle Make : ACURA
We are happy with repair work. Communication from Star Body Works was also very good.
10/9/2019
SUZANNE S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Everyone was very nice and accommodating. I also appreciate them keeping me updated as to where they were at in the process of fixing my car. Thank you!!!
10/9/2019
RUSTY L. VERIFIED CUSTOMER
Vehicle Make : HONDA
I always go to Star great customers service the is always pleasant I would only use Star in the future.
10/8/2019
Wendy P. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I really appreciate all the communication along the way - the office admin (Sarah!?) was super on top of calling me to schedule, give updates, etc. She was always friendly, efficient and helpful. I will not hesitate to recommend Star Body Works!
10/5/2019
KIM R. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great communication via text and very helpful
10/4/2019
BRANDI W. VERIFIED CUSTOMER
Vehicle Make : SUBARU
When I received the car I found that the bumper did not line up exactly and the letters on the hatch door were crooked and noticed the quarter panel is slightly bent in also noticed a plug missing from my new hatch door they also told me they felt a wobble from the rear and had the tires balanced and aligned but I still feel the wobble
10/3/2019
Barb C. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Everyone I talked with Star Body was very friendly, professional, and very helpful. You all made the process to get this repair and working with me, the insurance company, and the rental car very easy and put me at ease. The work done is also beautiful and appreciated. Thank you very much.
10/3/2019
LAURIE M. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Awesome service and professional work! Thank you!
10/3/2019
REBECCA B. VERIFIED CUSTOMER
Vehicle Make : HONDA
The work looks good but there is a gawd-awful squeaking noise. I have spoke with Don & will be in on Monday. But in the meantime I’m at a meeting & feel completely embarrassed driving in.
10/2/2019
DAVID C. VERIFIED CUSTOMER
Vehicle Make : TESLA
I believe Tesla repairs take longer than the usual we missed our Tesla and appreciated the frequent updates.
Thanks, Dave Cook