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Real Reviews from VERIFIED CUSTOMERS
Tyrone E. VERIFIED CUSTOMER
Vehicle Make : Buick
You guys are definitely worthy of A+ & thank you so much
5/29/2021
Paul F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great organization with a very professional staff.
5/29/2021
Beverly S. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
After my first experience with Hendrix, the office manager Chris called me and very politely apologized for the situation that had occurred. He assured me that that’s not the way they do business and will refund me my entire repair bill. The fact that he called me immediately after receiving my message meant a lot to me. Also, he didn’t try to sugarcoat anything or make me feel like I was the problem. For that, I was extremely satisfied along with the fact that I did receive my refund. Thank God for people like Chris.
5/29/2021
Birdie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Luxury is the best, their employees nice and my car looks great! This is the second time in 8 mos we’ve been there and both times outcomes were excellent.
5/28/2021
Leah H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Totally satisfied. Repairs looked good, came in under the estimate and were completed early. No complaints.
5/28/2021
Dustin K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was handled quickly and efficiently. My appointment had no delays and the rental car was great too. Considering the accident wasn't my fault, it was very nice to have everything done with haste and efficiency.
5/28/2021
Rachel C. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great customer service and repairs.
5/28/2021
Md R. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was good but car was return dirty. Seats had grease spots. Not sure why my seats would be so dirty during the exterior repair. Unless repair tech was napping in the back seats.
5/28/2021
Richard E. VERIFIED CUSTOMER
Vehicle Make : Buick
Seamless transaction with personalized customer service; absolutely top notch experience from every aspect!
5/27/2021
Celeste L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome job
5/27/2021
Douglas D. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are completely happy everything was done properly and the truck looked nice
5/27/2021
Douglas D. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are completely happy everything was done properly and the truck looked nice
5/27/2021
David T. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work ty.
5/26/2021
Penny L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole experience was pleasant; especially concerning the customer service.
5/26/2021
Marsha M. VERIFIED CUSTOMER
Vehicle Make : Audi
My car looks beautiful ! Everyone very nice and I hope I don’t see any of you any time soon.
5/26/2021
Jamie E. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks to everyone for keeping me informed of the progress on a daily basis. It is greatly appreciated.
5/25/2021
Marie D. VERIFIED CUSTOMER
Vehicle Make : Kia
We weren’t contacted at all about the process. A week after we picked up the car we got a note saying it was ready. The work was good though.
5/25/2021
Denise O. VERIFIED CUSTOMER
Vehicle Make : Porsche
The repairs on the Porsche Cayenne was very good , in my opinion top grade. i am very pleased. Regarding communication i would like to have had more direct and specific information along the way, it would have help make the experience involve guesswork with insurance claim adjusters and rental car planning. thank you for your time an opportunity to contribute. i would recommend Hendrick to fellow clients, with and understanding of the process initially that i was comfortable with. Robert OBriant
5/25/2021
Ginger C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the car looked great, it was completed in a timely manner and Vederan's customer service was outstanding and top notch....
5/24/2021
Bert W. VERIFIED CUSTOMER
Vehicle Make : Ram
Ryan and his team did an excellent job repairing my truck...their hard work and dedication is very much appreciated!!
5/24/2021