Hendrick Collision Centers

Outstanding repair work and paint job on my corvette. I am very pleased. JC made sure I was kept in the loop about what was going on with my car and how the repairs were going. Professional all the way. Thanks to everyone involved!

None

Thanks for your help As I said in the previous statement I appreciate all of everyone’s assistance no need to respond or contact me further ????

Upon return home and washing the Soul, I found a scratch on the left rear quarter panel that was likely caused by the initial contact with the car what hit mine. It is too late to have you or anyone do anything about it. The scratch is about three quarters of an inch long and easy to miss on a glancing inspection. Otherwise the repair work done was nothing short of excellent. Tim U

Everyone was very pleasant and very efficient. Work on my car was very satisfactory. I highly recommend this company.

Good Job Iwill Always come back

Very quick and super helpful

From the beginning to the end it was a great experience Toni was phenomenal Randall was great especially with scheduled updates so I do appreciate keeping me informed.

This was my first accident, been driving 20 years. You all made this easy, as well as a through job. Thank you!

Absolutely happy with car and the nicest lady that helped up !

Your effort in repairing and bringing the car back to original condition is beyond one’s expectations. Your attention to detail is exemplary. Keep up the good work

Professional service and communication,. Speedy delivery of the finished product. My vehicle looks great. An overall pleasant experience.

The service technician kept me updated on the progress of the repairs over the two weeks it took for my car to be fixed.

Car had to be brought after intial repair- new molding was torn during installation that was missed and needed to be replaced- now interior was damaged when they detailed the car - a part needs to be ordered and I need to bring the car back for the third time

So understanding and patient with me and the insurance adjuster! Tammy was wonderful she kept me up to date with the parts coming in! Gave a timeline of estimated time it would take! So so so pleased with you all! I want to thank you so much for making my new car new again!

Jim S did a great job getting me a quote and getting the job done well and on time.

I was satisfied with everything and the professionalism was top notch.

In addition to taking 7 weeks instead of 2 to complete repairs, my drivers side seatbelt was broken while in possession of Hendrick Collision. Communication was also a challenge throughout the repair process.

Everyone I have had the pleasure of working with at Hendrick Collision has been amazing!

I specifically chose your shop for the repair of our vehicle because of the great reputation of the Hendrick brand. I have purchased Lexus, Audi and Acura vehicles from Hendrick over the last many years and have been very satisfied with the consistently excellent customer experience. The experience with your body shop, however has been a disappointing exception. Upon picking up the vehicle following the completion of repairs, I discovered that the A/C was no longer working. This fact alone was very frustrating, as the A/C was in perfect working order when it went into the shop. What exacerbated this was then the manner in which the service manager chose to handle the matter. While Randal was professional and courteous, his way of addressing the problem would require that I invest yet more time and expense by taking the vehicle to the Acura dealership for a ‘diagnostic’. The A/C line was clearly damaged through the repair process, and not as a result of the accident that caused the rear bumper damage. We had driven it for over a month following the accident with no issues whatsoever, so the one week or so in the shop would not have revealed any preexisting damage to the A/C. I will never again bring my vehicles into this shop for body work. This experience has left a bad taste in my mouth.