Extremely helpful, prompt, able to contact easily and accommodate any concerns may have
Very respefcul and a pleasure to work with
Definitely recommend to others
1/23/2015
Alan B. VERIFIED CUSTOMER
Vehicle Make : Ford
Attention was prompt. All persons were polite and knowledgeable. Repair was quick.
1/23/2015
Amanda K. VERIFIED CUSTOMER
Vehicle Make : Honda
The bumper of my car looks brand new. Who would ever thought they used the old one.
1/23/2015
Roasheika A. VERIFIED CUSTOMER
Vehicle Make : Kia
Good job. It looks great.
1/23/2015
Jason H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy with the level of service. The finished car exceeded my expectations. The detail that was performed was an unexpected service. Thank you for a great experience. Will do business with City again if the need arises.
1/23/2015
Gene A. VERIFIED CUSTOMER
Vehicle Make : BMW
They were very attentive on keeping me updated on the status. However I took it there on Jan 2 and it was 20 days later before I got it back. Fortunately the accident was not my fault and the rental car was covered. Either way, it shouldn't take over 3 weeks to repair 3500 in damage. I still feel you did a comprehensive job
1/23/2015
Craig P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for cleaning the inside of the car after you were done fixing the outside of the car you didn't have to do that but it was very welcome and you're welcome thank you
1/23/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very efficient and professional staff. I was kept well informed of the progress of repairs by frequent and timely text message and email updates. I was also left with the very strong impression that my business and relationship with the Hendrick brand was highly valued by the staff and by the company. Great experience overall.
1/23/2015
Randolph A. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service from updates through delivery!
Johnathon Poe is awesome!! Great customer service.
1/22/2015
Nancyann D. VERIFIED CUSTOMER
Vehicle Make : GMC
was very nice surprised to see that our car was detailed so nice and clean inside too.very nice work done on vehicle looks brand new. Thank you
1/22/2015
Dilsia P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was outstanding. I loved the emails and text I was receiving about updates on my car.
1/22/2015
Albert B. VERIFIED CUSTOMER
Vehicle Make : GMC
Fast courteous the car looked great. My daughter was very happy to get her car back so fast. Thanks to all of the team members that helped.
1/22/2015
John W. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team did a outstanding job!!! The car looks like new! Thank you for the extra effort in cleaning the whole car. We didn't expect that and it shows your team takes pride and ownership in the quality of work they do. We thank you so much and hope not to hit another deer.
1/22/2015
Kristy S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great customer service! Thank you
1/22/2015
Reginald P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
There is a deep scratch in the top edge of my trunk that wasn't there even before the wreck. After spending 18,000 on repairs I'm not sure how you could've missed a scratch. Please call me for an app to bring it in to be fixed. Thank you!
Mrs Pugh
1/22/2015
Heather B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your team made everything so easy! Thank you :)
1/21/2015
Paulo G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great timing and continuous feedback
1/21/2015
Sean B. VERIFIED CUSTOMER
Vehicle Make : Honda
Such a great team! They had my car completely repaired in less than 24 hours and treated me with such kindness the entire time I was there. Thank you guys so much for everything!
1/21/2015
Catherine J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Liked honest assessment of damage repair when it would have been easy for rep. to make more expensive repairs.