I've never had such a positive experience with car repair. The staff made me feel like they were focused on my car & my needs. Matt was attentive & professional.
2/1/2015
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Honda
I want to Thank Matt Paolini for his SUPERB customer service!! He kept me informed the entire time my Honda was being repaired!! He was outstanding!!!
We need more people like Matt in this World, it definitely would be a better place to live!!! Matt deserves a raise, & or 2 weeks vacation!!!
ThankU so very much for making my vehicle look brand new again!!!
Mikki Reaves
2/1/2015
**** H. VERIFIED CUSTOMER
Vehicle Make : Honda
Matthew did an excellent job for us
2/1/2015
Violet D. VERIFIED CUSTOMER
Vehicle Make : BMW
lLarry was very nice and accommodating. The process took a week but they kept me informed daily with texts which was nice.
2/1/2015
James G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It Looks Brand new. Great job
1/31/2015
Dacie C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There was a mix up with the insurance check today that kept me from getting my car today. I was upset but the woman at the front desk was very friendly and helpful in helping me resolve the issue. The issue got fixed and I got my car.im satisfied!
1/31/2015
Jerry M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks great after repair work done on drivers side. Paint matched well. Do have an issue with the remote locking system? Would like for **** to call me to discuss.
Jerry M
1/31/2015
Louis M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Larry and his team are extremely good to work with when having your car repaired. They stay in touch, update you as work is progressing and let you now through their concern that they want the best possible outcome for you the customer. They even delivered my car to my door when their was a mix up with the "pick up" driver taking me to the dealership to pick up my car. Job well done and thank you.
1/31/2015
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was fast and gracious. I couldn't believe it was completed in less than 24 hours. The car looks as good as new. If I should ever need repair work done again, I will come here first. Thank you
1/31/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Hendricks people have been absolutely great. Joe, my rep was great as well. I would recommend these folks to anyone.
1/31/2015
Roni C. VERIFIED CUSTOMER
Vehicle Make : BMW
Joe was wonderful and facilitated a smooth and easy process...in and out ...Enterprise was wonderful and accommodating ....joe helped coordinate my reservation with USAA and secure a comparable vehicle. The daily updates were very nice as well. The front desk was VERY friendly and helpful. excellent experience-thanks!
1/31/2015
Rodney S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Absolutely tremendous service!
1/31/2015
Susan M. VERIFIED CUSTOMER
Vehicle Make : Honda
the whole experiencer was superb....i was very very impressed...i am a retired corporate executive....i know good service when i see it.
Susan M
1/31/2015
Aravind B. VERIFIED CUSTOMER
Vehicle Make : Honda
Good!
1/31/2015
John T. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was outstanding, Alexis, Joe Faircloth, made an unpleasant event a pleasant experience. They kept me informed at all times, and realizing my need for the vehicle, got it finished a day before project. Rest assured I shall recommend Hendrix to all who need excellent service with a group of great people.
1/31/2015
Johnny C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very satisfied with all the service that I received from the entire staff. Jake and his team always kept me well informed on what was going on with my truck. All the service that was done on my truck turned out great as well.
1/30/2015
Terrell J. VERIFIED CUSTOMER
Vehicle Make : Kia
Very enjoyable experience, loved the daily updates. Very friendly and knowledgeable staff. Really liked the one stop setup, rental, insurance rep and collision. Would recommend to anyone. Really appreciate the fact that they also cleaned my car inside and out. Awesome service!
1/30/2015
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was restored to perfection. I was very pleased with the quality of service. The car was also cleaned inside which went above and beyond the call of duty. I would definitely recommend to a friend.
1/30/2015
James L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
estimate was easy and fast. i came on a saturday am. enterprise rental car was kind of pain and wasted a lot of time waiting for a pick up. returning was easier. the work was completed as promised. quality of work appears to be fine. thank you--
1/30/2015
Susan S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The whole experience from start to finish was very professional. Phone calls were answered promptly and all involved were courteous and helpful . I trust Hendricks auto repair completely. Thank you Susan S