Hendrick Collision did an excellent job! I would recommend them to anyone.
10/15/2021
Keith G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Flawless experience. The service and communication throughout the process well exceeded my expectations. Thank you for making this easy!
10/15/2021
Virginia S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The work was great but my vehicle was there from July 23 until September 23 which I feel was too long. I understand that the insurance was an issue as well as employee illness which delayed work being done. I also understand having issues with parts . The updates I received were helpful but very frustrating at times as they were generic. I really didn't know what was going on. I am very satisfied with the work, my car looks great, the process was just lengthy and very stressful for me. I feel that Karen and Kayla did a good job and were also frustrated with the insurance company. I have always trusted Hendrick with my car and will continue to do so . This experience is something that I hope that I never have again.
10/15/2021
Heather F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I can’t tell anything was ever wrong with the bumper. Excellent job!
10/14/2021
Wanda J. VERIFIED CUSTOMER
Vehicle Make : Toyota
From start to finish everyone was so kind and helpful during this stressful time. It was my first time having my vehicle repaired and the staff put me at ease and kept me informed every step of the way, and when the work was done my vehicle looked brand new. Such and awesome, awesome job. If I ever need repairs again (which I hope not) I will definitely use them.
10/14/2021
Misty C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great work by a great team! Amazing job!
10/13/2021
Albert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
One hair dried into the trunk paint near the latch.
10/13/2021
Joann B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team of people who helped with my car were all really great - sincerely wanting to help and they did all sorts of things to make the situation as good of an experience as possible.
10/13/2021
Cheryl A. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair itself was satisfactory. The customer service could use improvement.
10/12/2021
Rhondia H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was very professional, knowledgeable and very attentive to any concerns I had. Dennis and his team took care of all my repairs and had my vehicle to point I didn’t even recognize it. I absolutely love my car now and will recommend them to friends and family! You guys are the best and I am glad I decided to go with a trusted group!!!
10/12/2021
Lamia E. VERIFIED CUSTOMER
Vehicle Make : GMC
We have been having problems with the car since we received it back. It will not start half of the time. We got notifications on the dashboard about a transmission issue. We have called the Cary Collision Center several times, spoke to the receptionist and left messages to Roland and the manager. Several times. Close to two weeks now and there never called us back. They also never pick up their phone. We are looking to escalate at this point.
10/11/2021
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional from estimate to getting my car back. The car looks great and you would never know it had been involved in an accident. Only one thing that was frustrating was how long the repairs took but I know that is due to difficulty in getting parts because of CoVid.
10/11/2021
Philip S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Satisfied.
10/10/2021
Joyce R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work. Great people.
10/10/2021
Craig L. VERIFIED CUSTOMER
Vehicle Make : Honda
I inquired about a deductable deposit refund and was told I'd get a call back regarding it but never did. There was tape residue on the repaired area of the car and paint on the trunk liner.
10/10/2021
Katherine K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work and we were grateful to Chris for all the help he provided from the start.
10/10/2021
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Honda
I am still hearing a noise that started after the collision. The bumper seems loose.
10/10/2021
Min Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job????
10/10/2021
Jack C. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire process was quick, friendly and completed on time and a excellent repair job. I would highly recommend Hendricks Collision.
10/10/2021
Banika R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service i continued to be updated with my car service from beginning to end