You should ask people for their car's name and include it in the emails you send. Such as "your toyota **** is ready".
2/7/2015
Euchea B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job!
2/7/2015
Felicia G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
With me being over 600 miles away from my son they made the repairs easy and simple for my son to handle on his own.
2/7/2015
Erica J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Thanks for cleaning the car as well!
2/7/2015
Christopher Y. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Quality service in a fast and timely manner. Very friendly staff.
2/7/2015
Yendi K. VERIFIED CUSTOMER
Vehicle Make : Honda
All I say I can see,, you all the best
2/7/2015
Donna C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody is so friendly and professional. Thanks for years of service.
2/7/2015
Brian H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looks terrific! The communication was great! Everyone was very professional and friendly.
2/6/2015
Cecil S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Really appreciate the time provided by both Jeff and Justin!
2/6/2015
****T. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very satisfied with the service and work.
2/6/2015
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Honda
Jade made his experience wonderful! After being hit and having to deal with adjusters, I really appreciated someone who handled everything from estimating damage to working through difficult insurance supplements. This is the second body repair my wife and I have had completed at Rick Hendrick Collision, and I will definitely recommend you guys in the future. Hopefully we won't need body repair in the future, but if we do, it will be with Rock Hendrick Collision. Thank you!
2/6/2015
Cody P. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car was so clean! That was a big worry for me because many places just lay the plastic and whatnot in the drivers side and leave it at that. I appreciate the attention to little things like that! Thank you!
2/6/2015
Melody M. VERIFIED CUSTOMER
Vehicle Make : Subaru
you kids ROCK
2/6/2015
Donna B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Looks Great, I appreciated the updates throughout. Thank you
2/5/2015
Sidney T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Molding on the bottom of the door was worse on the replacement door than on the original door. Once I got on the road home, I heard wind rushing through a big crack, which I could also see, between the door and jamb. I plan to go back tomorrow to have the repairs completed.
2/5/2015
Jason H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick Hendricks collision did a great job on the car they keep us informed daily by text which I requested that way and Brian was very professional and customer friendly
2/5/2015
Keith H. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was excellent as far as I can tell. The people I dealt with Brian Martin, David Clark, Beth? Becky? were professional. The bottom line is that it took 2 ****/2 months to accomplish the work. The damage was not massive. The reasons given for such a long time were feeble. If the Collision Center was that busy, and had told me that up front; I would have chosen other alternatives.
thanks
Keith H
2/5/2015
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very satisfied with my repairs and with your staff that helped us. We picked our car up today and the lady that helped us was very informative. She explained the repair process and I appreciated her taking her time with us.