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Real Reviews from VERIFIED CUSTOMERS
Cord B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You guys did an amazing job! You even rehung my stuffed animal! Very impressed!!
3/9/2015
Juan P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Always do a fantastic job. The only place in town I trust my vehicle with. Thanks Larry
3/9/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
customer service very good job presentation,quality of work below average
3/9/2015
Lawrence N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service. Very nice work done on the repairs of my vehicle. Extremely courteous staff. I could not be happier.
3/8/2015
Marshal F. VERIFIED CUSTOMER
Vehicle Make : Scion
Light scratches on new paint that will need to be buffed out. Subwoofer in trunk wasn't reconnected. Trunk unlock switch located in the trunk doesn't work. Dirty interior - layer of dust on everything, handprints, smudges, leftover adhesive. Strong chemical smell. Rear interior panel installed incorrectly. A few deep scratches on interior panels that were not present before the repair. This is practically a brand new car that I have meticulously kept clean. Now, after the repair, it has never been this dirty on the inside. More attention to detail could have been put forth. I was told that it spent a full day being cleaned and it doesn't show. The new exterior panel was installed correctly and all of the lines are nice and even. The new paint looks good from 50 feet but needs work for it to be acceptable up close. I'm not sure how they managed to scratch brand new paint... There is no reason for you to contact me about these issues because I would rather correct them myself. It is important however for you to know how I feel about this because I will not recommend anyone or take any of my vehicles to you again. I also work in the repair business and I would never let something go looking like this. Thank you.
3/8/2015
Leslie F. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repairs to my vehicle look great!
3/8/2015
Nancy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
GOOD COMMUNICATION ABOUT THE CAR'S PROGRESS.
3/7/2015
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The damage to my vehicle's was in front bumper which I was pleased with but upon returning home and walking behind my car there is a huges scratch in the too of my trunk which was NOT there when I dropped off my vehicle. I have photos and will be dropping off my vechicle Monday morning and expect this to be repaired. Michele Chase
3/7/2015
Reginald G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jonathon and the Gieco adjuster were very professional!'
3/7/2015
Denise W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thx for a great job, was a good experience especially since this was our first time dealing with something like this
3/7/2015
Glowyn R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for making this process so easy and unstressful. The repairs look great!
3/7/2015
Candace C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looked great.
3/6/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome service !! The people we had contact with during this repair were very courteous and Proffesional. Constant progress alerts and phone calls kept us informed throughout the whole process. We never had to call even one time. I am a service manager at a franchised auto dealership so I know a little about customer service. I would be very proud of the team at Hendrick Collision if I were the manager. Great job!!
3/6/2015
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
3/6/2015
Benn B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very happy with the first time experience with Hendrick Collision. My experience with all of the staff was very positive. Benn B
3/6/2015
Hillromel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were excellent. The customer service was superb as well as the repairs on my car.
3/6/2015
Terry C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good job
3/5/2015
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Ford
Absolutely flawless experience,from start to finish.
3/5/2015
Robert G. VERIFIED CUSTOMER
Vehicle Make : Dodge
They took care of my vehicle as if it was their own personal vehicle. When one of the main parts arrived and it wasn't to their approval, they instantly sent it back for a nenewer part.
3/5/2015
Catherine J. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you so much! Every part of the process was smooth and very professional! A Service! Thanks to Larry Wearn,who did a remarkable job in making the repairs go so well! The car looks great! Buddy and Cathy Jenrette
3/5/2015