I am impressed with the short period of time it took to get the repairs done.
I appreciated being kept informed of the progress.
Thanks!
Sheila W
11/23/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Every thing was awesome thanks for the great job
11/22/2015
Carlos T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service and very friendly staff. Unbelievably accommodating to my needs and concerns. Did an amazing job on my damaged car. Thank you guys so much. Can't recommend this place enough!!!
11/22/2015
Helen L. VERIFIED CUSTOMER
Vehicle Make : BMW
EXCELLENT job and service!!
11/22/2015
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely blown away with the service to make things better then right. Your staff from the receptionist, all the way to the Nohan & Amber, were more then professional. They all wanted the experience to be a great one and for me to get my truck back to, or better then I had it. Thank you for a great repair and awesome service
11/22/2015
Paul A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks guys!
11/21/2015
Marsha Y. VERIFIED CUSTOMER
Vehicle Make : BMW
I liked the fact that they communicated with me daily regarding progress. Everything went well.
Thank you.
11/21/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Scott was awesome to work with. He was very thorough and kept me in the loop through the whole process. I would recommend working with you and especially Scott to anybody in need.
11/21/2015
Diann H. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a great job.
11/21/2015
Michelle B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process couldn't have been more smooth until the last day when all communication ceased and I had to reach out to the shop to find out if my vehicle was ready for pick up. Overall I am satisfied with the repair and customer service. Thanks!
11/21/2015
Jane S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I have to bring my car back for the bumper to be re painted. It would have been good if it were completed The first time.
11/21/2015
Susie M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very professional and courteous.
11/21/2015
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Please don't contact me.
Overall communication was horrible. I had to call to get any type of update on my car. No one called me back. Was told car would be ready on a Friday. I called and left a message but no one returned my calls Friday Monday Tuesday and Wednesday. I finally went over on Thursday in person and only the. Did I find out my car might be ready that afternoon. Just horrible customer service. I incurred 6 more days of rental car expense between the Friday I was told it would be ready and the following week when I picked my car up
11/21/2015
Peggy L. VERIFIED CUSTOMER
Vehicle Make : Honda
Once Hendrick got my email, they kept me updated on the car. It was great working with Jade.
11/20/2015
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I've had body work done on other vehicles that I've owned over the decades at various body shops and my experience at Hendrick's is by far the best I have encountered.
11/20/2015
Kim Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice group to deal with . Pleasant and informative kept me constantly updated on progress. I was very pleased with the experience after having the misfortune of hitting a deer . Which was not pleasant Lol .Im sure with other people having had similar or much worse circumstances they would appreciate dealing with such nice professional people.
11/20/2015
Latrice C. VERIFIED CUSTOMER
Vehicle Make : Honda
all around excellent service
11/20/2015
David Linda. VERIFIED CUSTOMER
Vehicle Make : Subaru
Best experience we've ever had with a dealership. Beyond the quickness of the repair and the quality that accompanied it was the cleanliness of the car when finished and the excellent communication with a truly professional staff. Superb!
11/20/2015
Saul P. VERIFIED CUSTOMER
Vehicle Make : Toyota
While it might not be feasible you should show where the USAA sales rep is located to delineate between them and geico
11/20/2015
Cole F. VERIFIED CUSTOMER
Vehicle Make : BMW
Looks like someone dropped a tool on my wife's windshield. She already had to call Allstate and her technician Mike as soon as she picked her car up this evening. Please send communications to her. ****-****-xxxx.