Everyone I encountered is professional and handle my repair in timely manner.
1/1/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great and was delivered spotlessly clean. Car was done a day early. All employees were pleasant, knowledgeable and helpful. Good job by all.
Best regards,
Mike Basler
12/31/2015
Brian S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very fast and punctual!
12/31/2015
Jessy B. VERIFIED CUSTOMER
Vehicle Make : Scion
Always quit and very professional
12/31/2015
Arlene/james J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Asked them to contact me instead of my wife but they contacted her on two occasions. Was told by text and by person car was "completed". On day that I was supposed to pick up car if was told that they couldn't find a part so requested repair could not be done and also to pick up car the next day. Text date of completion was 12/28/15, then 12/29 then 12/30. I felt someone could have called weeks ago to tell me they couldn't find part. Now I have to bring car back and was not satisfied the first time
12/31/2015
Pam M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone involved with the process did an excellent job. I really liked the text updates. Thank you for a job well done
12/31/2015
Martha C. VERIFIED CUSTOMER
Vehicle Make : Honda
I am extremely pleased with the quality of service that I received. Kevin was very helpful. I received constant updates, and his expertise is greatly appreciated. I am very grateful that USAA recommended Jeff Gordan Chevrolet to repair our HONDA CRV. Thank you for a job well done!
12/30/2015
Anthony J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you
12/30/2015
Bill W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great. The adjuster was professional and courteous, and the office staff was cordial and efficient.
12/30/2015
Bernard P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service in all areas
12/30/2015
Haley M. VERIFIED CUSTOMER
Vehicle Make : Kia
We had heard some bad stories so we were pleasantly surprised about how kind everyone was and how great the repair looked. Thanks!
12/29/2015
Leigh S. VERIFIED CUSTOMER
Vehicle Make : Toyota
What a wonderful group of folks you have working there. I will bring cake very soon. My car looks great. So good to have it back. Also, the folks at the rental company were great. Everyone so cheerful and supportive. You all are the best. Heartfelt thanks.
12/28/2015
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer service, fast repair time, very smooth claims process all around.
12/28/2015
Rhonda D. VERIFIED CUSTOMER
Vehicle Make : Lexus
The team at Hendricks is exceptional. They explain everything in detail when you walk in and then provide multiple updates through the entire process. Amazing Customer Service!
12/26/2015
Sherman T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks and Merry Christmas
12/24/2015
Dawn E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Other than some delivery day 'creep', the car looks brand-new after the deer encounter. Thanks.
12/24/2015
Robert D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and I enjoyed the daily progress reports. Thanks much
12/24/2015
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for cleaning my car. It was a completely unexpected and lovely gift. :)