Kevin was fantastic. He went above and can beyond to ensure my car was completely repaired.
1/9/2016
George M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome job. The best
1/9/2016
Boris E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was great and repairs were completed earlier than expected.
1/9/2016
Jamira C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service! Took great care of me and my vehicle.
1/9/2016
Neil W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told that my car was ready to be picked up on Thursday ****/7, but when I saw the car, it was clear that repairs had not been completed. I was assured that it would just take a short time to finish up and that it would be done and ready the next day. I called Friday morning and was told it was being worked on and they would call me back. I never received a call and have no idea what is going on with my car. If there was a problem getting a part or other issue, I would have appreciated being informed. Now it's Saturday morning and I don't even know if the collision center is open today. So I am very disappointed in my experience at Hendricks.
1/9/2016
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had exceptional service from the Rick Hendrick team. My vehicle was t-boned through no fault of my own. This just had to happen while I was in the process of transferring to another state because of the military. It was a very stressful situation, however thanks to the Rick Hendrick team, my vehicle was repaired quickly and can't even tell that it got hit. I would really like to express my thanks to Shawn (maybe Sean, Shaun, not sure of spelling) for being such a huge help. Due to my transfer, I was unable to make it to Rick Hendrick collision center during normal hours of operation. When speaking to him on the phone, he kindly offered to meet me after hours, around 7:30 pm so that I could pick up my vehicle. With everything I had going on, I cannot express how much his kindness helped me out. I really appreciate him sacrificing his personal time to help a person in need. I will definitely recommend Rick Hendrick collision center to anyone I know who is needing some expert, courteous service. Thank you all!!!!
1/8/2016
Brian H. VERIFIED CUSTOMER
Vehicle Make : Toyota
You can't tell it was ever damaged!
Thanks!
1/8/2016
Nancy D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. I am completely satisfied and will recommend this service 100 percent.
1/8/2016
Edith M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Misunderstanding about replacing or repairing a fender . I was expect a new fender .
1/8/2016
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Kia
The communication was amazing. We were always in the loop on the progress of the work on my KIA. The finished product was great. Thsnks
1/7/2016
Roumen B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great dervice, great job!
1/7/2016
Vincent D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication. Nice work.
1/7/2016
Desiree N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Rich was supper Great and Rene had great customer service!! Speedy and great work. More than satisfied!!
1/7/2016
Deidre C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job wasn't completed when promised
1/7/2016
Willa M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very prompt, courteous and efficient at every phase of the process. I am extremely pleased that everything went so smoothly.
1/6/2016
Gary B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very responsive system. I appreciated the communication. Great way to do business. Can't say that I would look forward to doing business again, but if I ever have another accident, I will be back.