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Real Reviews from VERIFIED CUSTOMERS
Cherri W. VERIFIED CUSTOMER
Vehicle Make : Toyota
A great experience and seamless transition from rental back to our vehicle. Great job!
1/13/2016
Karen H. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair looks great. I appreciate the fact that they used a factory Ford bumper instead of a Geico inferior bumper on the repair. My only comment is that it took longer than it should have but Don was very nice and overall a good job.
1/12/2016
Donald H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was good
1/12/2016
Walter H. VERIFIED CUSTOMER
Vehicle Make : BMW
Yes
1/11/2016
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Yes did a great job.
1/11/2016
Maneul G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great personable service by everyone! Easy to get a rental and I really liked getting daily updates. This was the second time I used Hendrick Collision -- and it exceeded my expectations! Keep up the great work!
1/10/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was done sooner than expected and the process was easy and pleasant. Very satisfied.
1/10/2016
Amy Q. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am amazed at how well you matched and blended the paint on my 99 Suburban. It looks better then before my accident!
1/10/2016
Esperanza M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service!
1/10/2016
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good job, very professional service. Would highly recommend.
1/10/2016
Brett D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Adam and Dave did a great job.
1/10/2016
Debora A. VERIFIED CUSTOMER
Vehicle Make : Ford
Prompt, professional and friendly
1/9/2016
Ashley R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I was kept up to date on the progress of my car. My car was done on time and I was very pleased
1/9/2016
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding customer service, very appreciative of Lauren advocating on my behalf for the repairs initially declined by Geico under the spare tire area. Thank you for excellent work.
1/9/2016
Lindsey L. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was great! The entire process went extremely smooth. Thank you!
1/9/2016
Juella T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very quick and kept us informed throughout the repair Thanks
1/9/2016
Dana G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole experience was a breeze. Each person was very friendly. Jonathan was amazing & so knowledgable that I immediately felt at ease with leaving my car with him. Having the combination of the Geico area plus Enterprise, it really was totally painless and a great experience. This was my third time at a Hendrick facility - turning in my Mercedes, buying my Volkswagen, and now with the collision center at City Chevrolet. I've come to the conclusion that only the best people get hired at anything Hendrick. I'm extremely pleased with the speed I received my car back. They went WAY above & beyond & washed it, vacuumed it. Even the tires were shiny! I'd recommend City to everyone & have been saying at work how great it was. THANK YOU!!!!!!!
1/9/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Honda
The 5 day was completed in over 2 weeks. The car was dropped off Dec 22 and wasn't ready until Jan 7. I was not proactively notified (i didnt get an update call, i had to call on dec 29 and i was told it would be ready on dec 30, which was wrong. I was told dec 29 that it was in the paint shop when in fact there was still body work needed. The text messages I received told me Dec 28that my car was in the final stages. that there were delays. The majority of the body work wasn't completed until after dec 29th. When we got the car the paint job on rear quarter panel had some imperfections under the clear coat up by the rear lights in an area about 4" by 3". We had a screen protector over the center console LED for the radio that had huge bubbles under the screen protector. Someone removed the screen protector and did terrible job putting it back on. Our auto engine idle feature on the car now does not work. This was the worst experience I have ever had. I feel like no one cared about me and if I got my car back in a good timeframe. I will be adding this to an evaluation on angies list, yelp and kudzu.
1/9/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience working with everyone at Dale Earnhart Jr. Chevrolet. Each interaction with everyone at the collision center was positive and pleasant. I would not hesitate to do business with Dale Earnhart Jr. Chevrolet in the future.
1/9/2016
Alexander G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Fast and my car 1990 RX7 Convertible looks great again.
1/9/2016