I already answered this question. Dr. **** & I were very impressed with Adam. He took excellent care of us.
2/3/2016
Bryce G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The guy doing my repair did a great job of keeping me in the loop while my repair was going on. As a consumer, I really appreciate that.
2/2/2016
Shawn D. VERIFIED CUSTOMER
Vehicle Make : Nissan
My adjuster Paul was phenomenal as usual. He wrote the estimate for my vehicle repair very quickly and explained it very thoroughly. The repair was great. You cannot tell the vehicle was involved in a collision. The vehicle was also washed and ready as promised. Another job well done by my USSA adjuster as well as Terry Labonte Colision Center. Very satisfied.
2/2/2016
Danny H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job thank you
2/2/2016
Andre T. VERIFIED CUSTOMER
Vehicle Make : BMW
The team at the Rick Hendrick Luxury Collision Center are phenomenal. I received first class customer service through the entire process. I chose to bring my vehicle for repair to Charleston from **** Robins, GA. I couldn't of made a better decision. A special thanks to the advisor Larry and Matt from the paint department.
2/2/2016
Kelvin W. VERIFIED CUSTOMER
Vehicle Make : Lexus
We are pleased with the work you did. It looks like new. In addition you went the extra mile and cleaned our entire car, thank you. We plan on using you again, thanks.
2/1/2016
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Standing service as usual outstanding service as usual
2/1/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our advisor Matt was the best! You need more like him.
1/31/2016
Robert T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Love the updates of repair and getting back as promised.
1/31/2016
Sara C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great experience, best customer service I had in a while the car looks like new!!! I'm very content with the result
1/30/2016
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Toyota
We just found out the door electronic locking system doesn't work any longer on repaired door..will be contacting you on Monday and will notify USAA so the case isn't closed yet. Tks
1/30/2016
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job and done very quickly
1/30/2016
Joel D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott and his team did a GREAT job on keeping me informed via text messages and doing a SUPER repair job on my Highlander ! Thank You for your time and effort.
1/30/2016
Richard T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Matt went above and beyond to help me through the repairs
1/30/2016
Dale P. VERIFIED CUSTOMER
Vehicle Make : GMC
Although I had to bring the vehicle back to get the window working on the door that was repaired, the quality of the work was excellent.
1/30/2016
Nikki M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Love the text updates regarding the status of repairs. They did an excellent job!!
1/30/2016
Leonard B. VERIFIED CUSTOMER
Vehicle Make : BMW
Top notch service. I love the text messages updating me on the progress. I had no idea that USAA had sent me a check but you guys worked it out. It could have been a bad situation since I had already returned my rental. It would have been helpful to have received a text saying...your car is almost ready...if this is an insurance claim be sure to ask your claim rep about payment for your repairs. I thought they were paying you directly. Thanks, again, for a job well done!
1/30/2016
Sara A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'm sure my Grand Caravan, The Thingamajigger, felt like she was in a luxurious spa with Mr. Gibbs and Mr. Simmons, as she emerged looking better than new!
I was kept thoroughly informed with daily text updates about her progress. The original 4 day schedule I was given by Jade was precisely met. When I arrived Friday morning, since I was unable to meet the schedule for pick-up on Thursday, I was greeted immediately with a smile and a fresh hot cookie, followed by efficiency. Team Hendrick Collision is unparalleled; not that I want to have another accident just to see them again, but USAA chose an excellent partner!
1/30/2016
Hyacinth F. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional staff and service was excellent. Would happily recommend the company to my friends and family. Thank you.