Professional, friendly, efficient, and effective. I hope our paths never cross again, but if they do I will again appreciate the work you do and the way you do it.
They were very kind & took the time to update me step by step with the progress on my car.
2/27/2016
Nickolas D. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service, received my vehicle back sooner than expected, was kept up to date on the progress as well
2/27/2016
Guy O. VERIFIED CUSTOMER
Vehicle Make : Ford
Courteous and attentive all the way. Repairs done a bit ahead of schedule, very much appreciated. Detailing complete, no missed spots. Paint matching precise. Looks brand new. All electrical and mechanical functional. Great job. The auto texts that came as the vehicle moved through various stages of repair were much appreciated, gave a sense of progress. Thank you Hendrick's.
2/27/2016
Angel J. VERIFIED CUSTOMER
Vehicle Make : Honda
I've worked with this center before and loved the communication, this time however was not a great experience. I recieved text messages saying my car would be done on the 1st, then got one saying thank you for using your company. It took me a couple hours of calling to get anyone on the phone to see what was going on before I found our my car was done. Clear text messages and people who answer the phone would be great for next time IF I use this center again
2/27/2016
Fredrick M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I would like to thank the entire team at Hendrick Collision Center. The work that was done on my wife's car is the best in town. The staff is very professional and very helpful in answering all of my questions. Once again thank for a job well done.
2/27/2016
Bikram G. VERIFIED CUSTOMER
Vehicle Make : Honda
Realtime updates were awesome!
2/26/2016
Jermaine L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone who worked there was very hospitable
2/26/2016
Edward K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Shawn Neronski didn't amazing job from start to finish. He was able to get all the repairs done ahead of schedule. He kept me informed on each step of the process as it was completed. Some of the best customer service I have ever received. Thank you for being so professional. Sincerely Ed Kelly
2/26/2016
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Acura
It was the easiest experience I ever had servicing my car..thank you
2/26/2016
Karen N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Well organized from intake to exit folder.
Also reassuring to have the repair guy hear your issues first hand in addition to the claim agent.
It seems superficial to think that the appearance of the repair shop makes a difference but I was more confident with my choice (vs dealership) the minute I walked in since I'm not from here. Really convenient and efficient for the Enterprise rep to be there too.
2/26/2016
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job, completely satisfied with work done
2/26/2016
Joe Helen. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very satisfied!
2/26/2016
**** S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Some damage to runner board on return of car. Otherwise completely satisfied!
2/26/2016
Karen K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair to my Passat by Hendrick Collision Center was completed on time with great communication and attention to detail. Would definately use Hendrick in the future and recommend their service.
2/26/2016
James P. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Staff was outstanding.The claims adjuster that work my case was outstanding. Car was washed inside and out. My vehicle was also vacuum. Great experience! !
2/26/2016
Roberto D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly and welcoming team. I appreciated all the updates on the status of my car and how fast everything was handled from the moment I walked in.