Good job...everyone was most courteous and helpful!
4/1/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work
4/1/2016
Edgar G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Shawn was awesome usaa forgot to reserve me a rental car and when he heard he got right on the phone and got me a rental in no time. Thank you for the pleasant experience.
4/1/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciated the correspondence between the repair shop and myself. They were very helpful and polite. They made the repair process very easy.
4/1/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Acura
Josh Alcon was great.he kept me updated with the car and it was ready when he said it would be.all the personnel were helpful.great job!
And the car looks like it never got hurt!
4/1/2016
Lori S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Just a little put out that I am the one to have to take off work and go to Mazda to get the airbag issue fixed. To me it sounded like you think that it wasn't due to the crash, but there was nothing wrong with the car prior to the accident. I have only had it for about 6 or 7 months. I am surprised that it wasn't noticed by you guys. I am not a mechanic, but it makes me wonder if any other damaged was caused that wasn't obvious. I did notice that the left tail light is cracked and the handle on the inside of the lift gate is not flush with panel and is loose, and there is a small gouge in the metal under the lift gate. I really liked the way you send text updates on the progress and the girl handling the claim was very friendly.
4/1/2016
Maryanne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and we received updates every day. Great work.
3/31/2016
Elisabeth H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything ran very smoothly! Thank you so much for turning an irritating event into a not so irritating week ????
3/31/2016
Gary T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good job
3/31/2016
Eleanor B. VERIFIED CUSTOMER
Vehicle Make : Honda
courteous and reasonable. very easy and car looks great
3/31/2016
Haywood J. VERIFIED CUSTOMER
Vehicle Make : Ford
They were real professionals and they did a great job.
3/31/2016
Marcus T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Completely Satisfied
3/31/2016
Brandy C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I liked all of the contact about the stages of repair
3/31/2016
Carl S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Delay after delay-promised and then renegged 5 times plus lost owners manual and all service records; poor customer service-VERY DISAPPOINTING!! After our family purchasing 6 Volvos no 7th ever.
3/31/2016
Margerett H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was very satisfied a job well done thank you so much
3/31/2016
Carolyn T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice group to work with. Repair looks great. Returned earlier than expected.
3/31/2016
Danny J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
good service, nice folks...
3/30/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
No more text though. Great job.
3/30/2016
Carolyn C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service was excellent. Repair was perfect, personnel were wonderful to deal with.
3/30/2016
Eduardo L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Part of my car was not fixed. Had to bring it back. When I bought my car it had to get something fixed and was told it would take two days. Took over a week. If I didn't have a warranty with y'all or bought my brand new car from you I would have nothing to do with you. However, every employee was nice, just bad backend service.