My repair advisor, Matt, is a true professional. He did an outstanding job of keeping me informed on the status of my car and my car was returned to me within the timeframe he estimated. My car looks great, and I am a satisfied customer. Kudos to Matt and the team at Rick Hendrick Collision for affording me a positive experience of getting my car repaired quickly and to my satisfaction.
Sincerely,
Bertie Morris
5/3/2016
Chih-hao C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Never thought getting a car repaired can be so easy and stress free! We had a tight constraint (weekend road trip) and the team was able to pull it off! Really appreciate it and will definitely be back for any future repairs.
5/2/2016
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Professional and timely service.
5/2/2016
Mary Jo. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrew was great. Very personable and kept me informed. I appreciate his professionalism as well.
5/2/2016
Charlotte M. VERIFIED CUSTOMER
Vehicle Make : Buick
Wonderful experience
5/1/2016
Max T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt was great. Good communication and very friendly.
5/1/2016
Sarah O. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Tyler was fabulous! He was really great at keeping me up-to-speed on the progress and I felt he was always looking out for my best interest!
4/30/2016
Jane Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
we were satisfied with the service
4/30/2016
Martha N. VERIFIED CUSTOMER
Vehicle Make : Honda
Paul was so helpful and very efficient! The process went so smoothly! Thank you!
4/30/2016
Alphonzo M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Matt was very professional and kept us updated on progress from start to finish. The car looks great! Top notch service -Thank you : )
4/30/2016
Lynn B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service!!
4/30/2016
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mat is fabulous. Kept us updated and the quote was close to the final bill.
4/30/2016
Lori S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. Thank u for ur wonderful customer service.
4/30/2016
Kenneth R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very satisfied with the communication of Dale Earnhardt Jr. Collision Center. The collision center, and more specifically Kristen Asbell, kept me up to date on the progress of my vehicle. Additionally, the quality of the repairs were good. The only complaint I have were the delays. My vehicle was scheduled for an estimated completion date of April 19th. However, it was not ready until April 27th. I do realize that some of the delays are out of the control of the collision center due to having to wait for parts to come in and scheduling with other departments. I would still recommend Dale Earnhardt Jr. Collision Center to anyone because of their courtesy and professionalism.
4/29/2016
Sreenivasa N. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was great service with regular updates.
4/29/2016
Michael E. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was really fast! Everyone was very courteous. You guys do need to expand your business. Saw a great location right up the street from you. ;-)
4/29/2016
Sharon T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work was well done, the car was clean inside and out, and the work was completed sooner than promised! The staff kept me informed about what was going on every step of the way and was friendly and courteous. I couldn't be happier!
4/29/2016
Jorge R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
excellent work and very respectful workers.
4/29/2016
Rachel G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everybody was extremely helpful and very nice. I couldn't believe how quick they got my car done, and how great the car looks! Extremely satisfied!
4/29/2016
Janet H. VERIFIED CUSTOMER
Vehicle Make : Acura
The team was very professional. I appreciated the verbal communication and status updates from Scott Johnston. Great service!