I was pleased with the periodic text to inform me about the progress of my vehicle. I really appreciate the prompt turn around time. Excellent job with the completion
.
5/11/2016
Susan J. VERIFIED CUSTOMER
Vehicle Make : Acura
The team provided excellent communication and highly professional customer service.
5/11/2016
Regina M. VERIFIED CUSTOMER
Vehicle Make : Subaru
We feel Kevin Kutz was very helpful and supportive at a dificult time for us.
He inspired confidence, we never doubted the outcome.
We have never been involved in an accident like this, he explained how the repair would be handled in terms we understood and kept us informed until the job was completed.
5/11/2016
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Honda
We asked to have our car on a lift to inspect under the car before accepting. They first said it wasn't possible, but because I was persistent, they accommodated our request. When they did, a car beside the lift was stripped down to almost the frame. They told us that was what our car looked like during the process. It was then that I understood the full magnitude of everything they had done to our car, and for us. I was very impressed.
5/10/2016
Susan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very kind and very helpful and answering all questions and they kept up dated about my vehicle and very courteous thank you very much!!
5/10/2016
Jacqueline S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Robert Osborne was outstanding in the way he served.
5/10/2016
Alexandra G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Shawn took care of everything start to finish, and my car was ready quicker than expected! He walked me through all the insurance pieces and answered all of my questions. Thank you very much!
5/10/2016
Delbert W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job and great customer service!
5/10/2016
Derrick K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Matt Paolini is an excellent representative. He was very helpful an the work done on my car was perfect. Thanks
5/10/2016
Earl R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kenny was great, very thorough and explained all parts of the process from appraisal to repair completion.
5/10/2016
Dawn R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks like nothing ever happened! Everyone at the shop was friendly and respectful...great experience!
5/10/2016
Alonzo V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service from start to finish.
5/9/2016
Jody W. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was very nice i wish everyone was as nice as everyone there
5/9/2016
Dianne T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent and fast service, absolutely satisfied. Great job!
5/9/2016
Clark R. VERIFIED CUSTOMER
Vehicle Make : Honda
We are pleased with the work. Staff was courteous and efficient.
5/9/2016
Vincent S. VERIFIED CUSTOMER
Vehicle Make : Dodge
A painless experience in an otherwise painful situation
5/8/2016
John T. VERIFIED CUSTOMER
Vehicle Make : Acura
I was disappointed with the fact that there was a defect in the paint job that was not discovered by the paint shop nor Dale Jr's. It was not till I took my vehicle home and inspected the quality of the repairs that I found the imperfection in the application of the paint. This has necitated that I return to the repair shop and additional 2 times.