My car was apparently ready since 5/18 and yet I'm getting text messages TODAY, 5/20 saying that my car is 72% ready and that I can come pick it up soon. There is black paint on my car that was not there before, I have pictures. I already called but it's after hours now. The Enterprise people don't know what they're doing. Seemed like it was everyone's first day on the job.
5/20/2016
Chris W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job. Thank you.
5/19/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Work was done well and in a timely manner.
I was kept informed by text throughout the process
5/19/2016
Jasmine L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service
5/19/2016
Roger H. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent experience
5/19/2016
Joyce W. VERIFIED CUSTOMER
Vehicle Make : Toyota
good service.polite workers.
5/19/2016
Marylee B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very courteous and accommodating.
Well done and on a timely basis! Thanks.
5/19/2016
Atl A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This is the second time that I use your services and I am absolutely satisfied. Friendly people quick repair and very affordable prices. Thank you guys
5/19/2016
Gerald E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
All the people I dealt with, starting with Jerron Burney, were friendly, informative and professional. I got frequent updates and a call immediately when my car was ready. Just great service at every step. Thank you.
5/19/2016
Mark G. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great. Thank you!
5/19/2016
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Buick
I was totally satisfied with the collision department however I also had my old changed with mobile one which is much more expensive than a regular old change I got halfway home and they were dark greasy handprints on for places around the car I do you take it back however and they did get it off but this is an acceptable I've been coming to Terry life for years and I've never experienced anything like that
5/19/2016
Nina T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service! Matt did a great job explaining the repair process and keeping me up dated with the progress.
5/19/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome experience! Completely satisfied from the minute we walked in till we picked up the truck. The receptionist even wowed us. Would never go anywhere else and will tell everyone I know how great you all are. Tim Larson was exceptional! Kept us informed and followed through with what he said. Loved the e-mails. Hope to never need you again but if I do we will go with complete confidence in your ability to take care of our needs.
5/18/2016
Louis S. VERIFIED CUSTOMER
Vehicle Make : Audi
Not only was the damage repaired, but it was blended with the rest of the car for a beautiful repair job. All internal and external work appears to be working properly.
5/18/2016
Eugene R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt kept us updated every step of the way. Made us feel really comfortable. Much appreciated.
5/18/2016
Rhashana T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt was attentive to all my needs and questions. In the situation I need collision care, I will be back to this Collision Center.. Thank you!!
5/17/2016
Jason E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Matt Paolini was very professional, stayed in constant communication, explained the whole process of repairing my vehicle. He provided great advise and walked me through every step of the process to include helping me with my rental car. Matt is a true professional. In addition, the people at the front desk were courteous, efficient and professional. This was truly a painless process, thank you.
Jason Etzen
5/17/2016
Pj S. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast service and the overall experience was pleasant
5/17/2016
Simon H. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome service. I couldn't be happier.
5/17/2016
Elvis U. VERIFIED CUSTOMER
Vehicle Make : Jeep
The entire experience was extremely seamless which is not usual when I need repair work requiring leaving the vehicle let alone rental. Everything was so convenient from the moment I walked into the lobby! Enterprise staff I believe Austin was his name, very personable and professional. He has my rental set up just in time for my next stage with Matt. Matt was excellent at articulating every detail and genuinely accommodating. He delivered exactly what he promised! I really didn't have to examine my vehicle just based on my confidence in his promise the job would be done right! It certainly was! He has me in and out in a jiffy! I'm extremely satisfied! I'd recommend Hendricks for the staff professionalism and knowledge and for the stupendous work that was completed!