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Real Reviews from VERIFIED CUSTOMERS
William V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job done on my vehicle, it looks brand new! I will definitely recommend you to others
7/26/2016
**** M. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job.
7/26/2016
Parke S. VERIFIED CUSTOMER
Vehicle Make : Buick
I have already been asked to complete a survey. I initially contacted Rick Hendrick through Geico about a hit and run accident I had. I decided not to file my repair through insurance. I notified the clerk when I scheduled my repair that I would not be filing this under insurance. When I picked up my car, the clerk asked if I wanted to pay my $500 deductible. I told her that I was sent an estimate of $250. She said that there was more damage than they originally thought so they just repaired the additional problems. No one asked me if I wanted these repairs. After I spoke with a manager, she asked me to re open my claim and then I could just pay $250. I told her no that I didn't want to reopen my claim. I don't want to file this through insurance. She then told me I would need to speak with another manager. This gentleman just tried to talk me into filing it under my insurance. Ultimately I left paying what I was quoted but everything was so shady. I would definitely never return to this repair shop. I keep thinking they were just pulling parts off my car that didn't even need repairs and then thinking they were billing my insurance company.
7/26/2016
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was 100% satisfied with the service I received at Jeff Gordon Chevrolet. My vehicle looks great! I was in and out in less than 20 minutes when I dropped it off, that included picking up my rental. Fast, efficient, friendly service! Thanks to everyone that had a part in the process!!
7/26/2016
Jasmin P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Just a little disappointed with no one noticing that the right indicator was not in place properly and that I had to point it out. After which the car was taken to the back to have it corrected. However no one took the time to make sure that the indicator is working. So now I have to drive back out there to have it fixed. Not happy about that.
7/26/2016
Steven L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I won't work with anyone but Marc Couch! He's amazing kept me notified the whole entire time! I've worked with him twice and now won't work with anyone but him!! Thanks Marc you're the best!!!
7/26/2016
Janel L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work. Thank you
7/24/2016
Carly G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repairs were quick and done when they said they would be. My car was cleaner when I picked it up than when I dropped it off I was very pleased with my experience.
7/24/2016
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I really appreciate the vacuum job! So unexpected. Also the dent repair is awesome!!
7/23/2016
Steven S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job well done thank you. No issues
7/23/2016
Kate D. VERIFIED CUSTOMER
Vehicle Make : Acura
Staff was very friendly and helpful! Would definitely come back!
7/22/2016
Kevin Christopher. VERIFIED CUSTOMER
Vehicle Make : Honda
Was texted that my vehicle would be done on Thursday 7/21 at 5 pm. Drove 35 miles to shop and it was not done. Had to come back today 7/22 to get it. Got stuck in the wonderful Leland traffic on 7/21 and the round trip for nothing took me almost 4 hours. Repair work on the vehicle was fine and the staff were very friendly and helpful.
7/22/2016
Annie H. VERIFIED CUSTOMER
Vehicle Make : Dodge
My vehicle looks great, everyone was very nice, and the service provided was very fast! Thank you!
7/22/2016
Jacqueline M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly and professional staff
7/22/2016
Vernon S. VERIFIED CUSTOMER
Vehicle Make : Ford
Caint tell it has been repaied.looks like it did when we got it. Thanks
7/22/2016
Susan D. VERIFIED CUSTOMER
Vehicle Make : Nissan
It really wasn't ready for pickup No bumper pad No mud flaps I really like the customer service
7/22/2016
Hom P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was thoroughly impressed by the service and personal care Randall Godfrey offered! He deserves 100 out of 100!
7/22/2016
Jeffrey K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Matt Paolini was very helpful throughout the whole process, I highly recommend it.
7/22/2016
James R. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank service was wonderful and my car was delivered before time clean and looks great
7/22/2016
John N. VERIFIED CUSTOMER
Vehicle Make : Subaru
There is only ONE place I would bring my vehicle for collision repair work and it is Jeff Gordon Chevrolet. I've referred several friends and they were amazed at the results, especially since the cars worked on were not GM cars. Wilmington is most fortunate to have such talent. JBN
7/21/2016