The process was painless and I really appreciate the fact that after my car was fixed. They even vacuumed it out.
7/28/2016
Willie P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I really appreciated the daily text updates. The repair was actually done a before the projected date.
7/28/2016
Evelyn E. VERIFIED CUSTOMER
Vehicle Make : GMC
I had a blanket in my car and a pocket knife some one took it.i asked about my thing i was told that no one knows nothing and I want my things back. Thank you for returning my things
7/28/2016
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service and courteous staff
7/28/2016
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Absolutely outstanding service all across the board! This was my first time experiencing a fender bender and the Hendrick Collision Center took care of our vehicle! They answered all of my questions and addressed my concerns promptly, we couldn't have had better service. The repair was even completed ahead of time! A great level of customer service was given starting with the estimate down to picking the vehicle back up. Not to mention, the repairs were amazing! I can't even tell a car hit the bumper! I'm sorry, I'm super excited about this. This was such a smooth and quick process that I have to tell others about this location! Thanks again!!
7/28/2016
David N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful fast friendly great job
7/28/2016
Kerby G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job overall and Matt was superb.
7/28/2016
Barbara N. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt Paolini was outstanding. He was very thorough from the first time we met him when we brought the car in for repair. The original estimate we received from someone else was not what I had wanted done. He said that the part could be replaced instead of repairing it. That is what I wanted done originally. He took care of the insurance, got me a rental car and had it done in two days. I am very pleased with the whole experience. Very professional. If anyone ever needs repair work done I will highly recommend.
7/28/2016
Taylor G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks
7/28/2016
Jeffrey G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really liked getting updates on the repairs associated with my vehicle.
7/28/2016
Brett J. VERIFIED CUSTOMER
Vehicle Make : Honda
Pax was a great representative and should get a raise????
7/27/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the awesome job that was done to my car!
7/27/2016
Philip P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My drivers side handle looks great as well as the paint job but the driver side door lock was not fixed. I was told by the adjuster that they would wash the car afterwards & it was definitely not washed. There seems to be a film of some sort all over my car, the headlights are even foggier then before. While I was standing at the rental car counter I overheard 2 women across the ****talking badly about me & my situation with my vehicle. I have never been so insulted!
7/27/2016
Wayne E. VERIFIED CUSTOMER
Vehicle Make : Honda
Best service ever.
7/27/2016
Andrea D. VERIFIED CUSTOMER
Vehicle Make : Ford
Every employee was super friendly, courteous, and prepared. All of my questions and concerns were addressed satisfactorily. My vehicle is nearly good as new! I would recommend Hendrick Collision to anyone in the Durham area with collision repair needs.
7/27/2016
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was professional and fair- frank was awesome and I was kept up to date on status of repairs and there were no surprises- I was told exactly what to expect- car looks better than ever- cleaned it up before returning to me- receptionist was also kind and helpful / thanks - very satisfied and will come here again if ever needed for body work
7/27/2016
Jahaud S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great Team. They made the process very easy and quick. Everthing was done in a timely manner and the entire staff was very professional. Thanks
7/26/2016
Robert V. VERIFIED CUSTOMER
Vehicle Make : Kia
The bumper that was fixed and quarter panel was poorly sprayed and there is a run and some foreign material stuck into the paint.
7/26/2016
Lakisha W. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the regular updates, timely service, and quality work. This good experience made a bad situation tolerable.
7/26/2016
Lorraine F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
THE CAR WAS SO CLEAN ON THE INSIDE THAT I ALMOST DIDN'T REALIZE THAT IT WAS MY CAR. MY CO-C-WORKER WHO PICKED UP THE CAR FOR ME WAS TOTALLY IMPRESSED AS TO THE WAY IT LOOKED, ALSO. THANKS, BRIAN.