Matt Paolini was terrific. He was very responsive and kept me in the loop the entire time my car was being repaired. The car looks great, and was delivered cleaner than when I brought it in.
8/16/2016
Elaine S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Just keep doing what are doing
8/16/2016
Terry C. VERIFIED CUSTOMER
Vehicle Make : Saturn
Just hope it all is a good repair
8/16/2016
Wendy P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very happy thank you for fixing our car your team is top notch glad to had you fix instead of town and country ford Mike powley
8/15/2016
Judith L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Concerned that I can't use my horn.. It will not work now from the steering wheel..
8/15/2016
Bonnie S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was super nice and wanting to do a great job it was a pleasant experience thank you for making me feel so special
8/14/2016
Leticia G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Matt was Awsome !!!!!
8/13/2016
Martha F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept up to date on the progression of repair on my car and was treated very courteously by Marc Couch. I have not had the chance to drive by car yet - my husband picked it up from Hendrick, and he thought everything looked and worked fine.
8/13/2016
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great experience , thank you.
8/12/2016
Joshua B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Attention to detail was great. Mudflap was kept in tact with all hardware neatly set aside courteously. The interior floor mats were really dirty—one of those paper inserts would have been great.
8/12/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Audi
There was a 3"'long scratch in the glass of the right rear door. There were small scratches in the paint in a swirl pattern that were not there before. Windows were filthy. Looks like dirty gritty tags used to wash and/or dry the car. USAA so notified
8/12/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : Toyota
please see google reviews
8/12/2016
Johnny B. VERIFIED CUSTOMER
Vehicle Make : Ford
Was kept up woth progress in timely manner. Repairs went beyond expectations.
8/12/2016
Katina S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I enjoyed working with Gareth cook. He was very nice and professional. Hope you guys keep him around for a long long time!!!!
8/12/2016
Terri H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast, friendly, courteous! Great experience
8/12/2016
Justin S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job. Keep doing what you guys do. This is the 3rd time I have used Hendrick and I am always totally satisfied.
8/12/2016
Kingshuk D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done. I will keep watching the repairs for next few days while driving along just to make sure theres no noise or squeek around.
8/12/2016
Diane B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
It was a great experience and everyone did a great job.
Thanks
8/11/2016
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was hard to get in touch with Greg Driscoll and when I called to talk to him today he didn't even bother. He passed me off to his supervisor. Also, my driver side headlamp does not work at all. No low/high beams and no indicator. My main issue is with the geico adjuster and now that I have to come back for a second time to get something fixed, it is with the overall repair of my vehicle. It is overheating due to front end impact and they didn't deem that necessary to fix. Overall, I am not pleased with my experience. I went to this location based on the convenience of it being 5 minutes from my house, but I would have driven further if I knew it would have been this much of a headache and inconvenience. If I am in need of repair services in the future, I will not be coming back.
8/11/2016
Carlos H. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was above reproach and the representative that helped me in my case was named Matt. He was wonderful and corteous. I highly would recommed Hendrick's Collision Center to anyone and direct them to Matt for service. Thank you.