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Real Reviews from VERIFIED CUSTOMERS
Julia W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service!
3/28/2022
Jarquawn B. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was perfect!
3/26/2022
Phyllis M. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was done professionally, delivered ahead of schedule and updates were timely. Andrew did an excellent job with coordinating and completing the repairs on my 2016 Honda Pilot. Pleasw commend the team for a job well done! Phyllis M
3/26/2022
James J. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done.
3/26/2022
James S. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks
3/26/2022
Katherine O. VERIFIED CUSTOMER
Vehicle Make : Buick
Jason kept us up to date on the repair status and did some extra work checking into other issues with the car too. Thank You!
3/25/2022
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mariah did a great job communicating and keeping me up to date on the process. Excellent experience all the way around.
3/20/2022
Rutherford F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although, the wheel was replaced, and even though Geico approved it, doesn’t mean it is the right part. I found the exact wheel online, but different color and that would’ve been of equal value or very similar in order to replace the damaged wheel. Instead, my repair was just “ok’ed” cause OEM discontinued the said part any longer and no one knows how to use/search Google to obtain the correct/similar wheel from a different vendor…In addition, customer communication is terrible and the representative does not seem to have the customers best interest in mind.
3/20/2022
Kebeh M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was simple and great experience. Effective with updates. Cleaned my car after repairs, friendly service
3/19/2022
Wendy N. VERIFIED CUSTOMER
Vehicle Make : Kia
I have already done this
3/18/2022
Ronald Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for a great repair. It was returned to me two days before going to Florida. Someone said how good my car looked not knowing that a few days before it had two smached in doors. I probably would not have gone on my trip if I hadn't had my car in time. Thanks again for a great job.
3/18/2022
Robert G. VERIFIED CUSTOMER
Vehicle Make : Mazda
excellent service and great result.Thank you!
3/18/2022
Keia H. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Very professional experience! Dean Burnett went beyond to ensure the timely delivery of my repairs and made the process seamless!
3/18/2022
David M. VERIFIED CUSTOMER
Vehicle Make : Toyota
This entire group from the initial phone call to setup my appointment from the time my repairs were complete was top notch. Never had to call and check on my repairs, they were always keeping me up to date. By far the best experience I have had in any customer service in a long while. Glad to see Mr. Hendrick has such amazing employees that still care about customer service as much as this crew does. I will let everyone know there is only one place to go when repairs are needed.
3/18/2022
Kelly C. VERIFIED CUSTOMER
Vehicle Make : BMW
I haven’t had my complete repair yet. The paint color is wrong so it needs to be redone. I was told I would be contacted when that was ready but haven’t heard anything yet.
3/18/2022
Brenda P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team kept me well informed of the changes and the progress of the repairs.
3/16/2022
Patrick H. VERIFIED CUSTOMER
Vehicle Make : Honda
This was the best customer service I have had in years. Your team did a wonderful job from the appraisal to completion of the work.
3/13/2022
William Alton. VERIFIED CUSTOMER
Vehicle Make : Lexus
I got what I considered a fair estimate, they took my car in when promised and delivered when promised. The work was excellent as I knew it would be. I have twice before brought vehicles here for repairs and was equally impressed with the jobs they did. I would highly recommend Hendrick Collision Center.
3/13/2022
Robert W. VERIFIED CUSTOMER
Vehicle Make : Ford
The ladies at the front desk were very Helpful with logging the deductible payment required by the insurance company and the claims payment sent to me from insurance company. Matt Askins Collision Estimator, treated my small claim repairs as those it’s was a major repair cost and kept me informed when parts were available for the repairs and informed me when my was ready for pickup. Also my vehicle was returned cleaner then when I dropped it off for repairs
3/13/2022
Diane M. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast, excellent repair. Thank you!
3/13/2022