Everyone was helpful and made me feel completely in good hands. I was a testy customer as I had to delay travel plans but any employee I came in contact with was very patient with me. Rick Hendrick Collision was a very pleasant experience at an unpleasant time. JOB WELL DONE, thank you!
11/17/2016
Sidney I. VERIFIED CUSTOMER
Vehicle Make : BMW
Matt was extremely helpful as always. The body work done on my car was precise and detailed.
11/17/2016
Eleanor R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks like it did before the accident. Everyone was very helpful and courteous.
11/17/2016
Earleen B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was done quickly and efficiently.I also liked being kept updated on the progress.
11/17/2016
Peter M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and easy to work with
11/17/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
Always happy to answer questions and finished repairs faster than the estimated timeframe!
11/16/2016
Emma H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone pleasant, fast and easy and received updates on status of work. Picked up my car and it had been cleaned
11/16/2016
Ray S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
There were difficulties in dealing with my insurance company and Hendrick kept me updated throughout.
11/16/2016
Dennis V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Personnel were courteous and professional. We were kept informed of progress. Work was finished earlier than expected. Very pleased with service!
11/16/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Goodjob
11/15/2016
Desiray B. VERIFIED CUSTOMER
Vehicle Make : Honda
Super easy experience! Everyone was extremely friendly and my car looks amazing.
11/15/2016
Dianne E. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Just want you thank you all very much
11/15/2016
Paula D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done with the entire process. The customer service was phenomenal. Thanks for making our car repair experience grand.
11/15/2016
Mark R. VERIFIED CUSTOMER
Vehicle Make : Ford
The quality of work, service and communication was horrible. Still not happy with the paint. I could have done a better job myself. Scratches in the paint. Orange peel, debris under the paint and water or sap marks on the paint. Complained about it. Left it for 3 more days and nothing was done but a little buffing. Not what I expected after waiting almost 8 weeks.
11/15/2016
Montinara G. VERIFIED CUSTOMER
Vehicle Make : Honda
Ryan was GREAT! He kept me informed throughout the repair process and it felt like he cared about my car as much as I did. Awesome service!
11/14/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Convenient
11/13/2016
Anne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked the text message updates! Thank you!
11/13/2016
Nasreen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, fast, thorough
11/13/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you all for a great job
Have a great weekend
rick
11/12/2016
Roy S. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience with Matt Paolini and Hendrick was a positive one. He was attentive to the details of the vehicle, and informing me what he found during maintenance. He was ready to go when I brought the Ford Focus, and the finished work met my expectations. - Roy S