Matt has great customer focus. My vehicle was ready before expected. The paint and repair were flawless.
12/2/2016
Lavondia H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciated the care and concern that Mark, my service advisor, gave me. I was so stressed and frustrated from the accident that caused me to need car repair but Mark and the Enterprise Car Rental team, Meagan and Reid, made things better. Thank You Mark. Excellence & Solutions With No Excuses!!!!
12/2/2016
Gerald H. VERIFIED CUSTOMER
Vehicle Make : Kia
My car is not fixed and it is not back to the way it was prior to my accident. It's important that I be able to drive up and down a driveway (any driveway) without my car scraping and sounding like the bottom is being ripped apart. It is unsatisfactory for a collision repair shop to leave my car like this. This issue with the bumper was not fixed.
12/2/2016
Judson S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Nice professional shop, made the process easy.
12/1/2016
Joann R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks!
12/1/2016
Linda W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Extremely and completely satisfied with courteous service rendered by each of the employees I interacted with. SUPERB SERVICE!
12/1/2016
Jay B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Matt Paolini did a great job keeping us informed about our repair during a lengthy (3-4 week) process.
12/1/2016
Ward V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like the text updates, they were convenient for me during the work days. My car looked good when I picked it up today and appreciate you guys vacuuming it! Thanks a lot and I would refer you if anyone asks.
12/1/2016
Harold S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car look awesome thanks for doing a great job , very happy customer
12/1/2016
Jordan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for taking care of everything so well! Everyone was great! Thanks to Kim, Mike, Stevai, and **** for their friendliness and professionalism. I appreciated the updates with repair and liked the emails and texts. This was the first accident I've ever been in and you made it less stressful and everything went smoothly. Thanks! Have a great week and happy holidays!
12/1/2016
Nicole G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was extremely pleased with how my experience with the collision and Kendal went. Loved the text updates, my phone calls were returned immediately from Kendal and my car was done in the time frame promised. Kendal made a stressful situation into a pleasant one. Couldn't have asked for a better experience.
12/1/2016
Robert F. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a very good job with attention to detail and made my truck look like new again.
12/1/2016
Mark M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repair was supposed to take a couple of days. Car was in repair 15 days. Lack of communication until we contacted collision center ourselves. Ultimately we were pleased with service and repair.
11/30/2016
Kelsey W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service!!! Made everything smooth as possible and and a job well done on the repairs!!
11/30/2016
Jeffrey F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Matt
Thank you for your professional service with a smile and that of your team. Great job!
Looking forward to doing business with you guys again...but hopefully not for a long time.
Best regards,
Jeff Feinsmith
11/30/2016
Darlene P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was nice and very helpful. Everything went totally smooth. Thank you.
11/30/2016
Sandip K. VERIFIED CUSTOMER
Vehicle Make : Acura
It was one my worst experience period. Crystal never returned my phone
calls. The day my car was returned, i noticed that one of the parts (appliqu) was not replaced as agreed. I showed the scratches to Randall and the estimate clearly stated it needed to be replaced.
Randal asked me to call Crystal and have it replaced. I have called Crystal and have not received any message about it.
Now I wonder if any of the parts were actually replaced or they were just painted.
I hope some reads this and does something about it. I have been a loyal Hendrick customer. Bought all my cars from Hendrick but this bad experience makes me rethink my future purchases.
The reason I picked Hendrick to get my car repaired because of Hendrick name. I was getting the Option to repair the car at a much cheaper option at other repair shops.
11/30/2016
Amit K. VERIFIED CUSTOMER
Vehicle Make : Honda
Job was completed well in time and i am satisfied with the work that is completed. Thank you for cleanliness of the vehicle, Customer support answered all questions that were asked and support from team to get vehicle ready in time.
11/29/2016
Cindy N. VERIFIED CUSTOMER
Vehicle Make : Buick
The staff was professional, informative and courteous.
11/29/2016
Angela D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Datillos goes the extra mile for customer satisfaction . Thank you Datillos!!