Absolutely Not. Picked up the vehicle and within **** mile the malfunction light came on and it went into safe mode. Called Service advisor & he said it bring it back. Was scared to drive so they picked it back up. Mechanic drove and cleared codes and said all was good. Picked up again today & another light came on. This time a brake light malfunction. I feel like they should have driven the car & made sure there were no issues before I picked it up.
12/24/2016
Jacob W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very happy with my repair! I enjoyed the rental car and that y'all cleaned my interior. Very blessed
12/23/2016
Kendal M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick and Professional.
12/23/2016
Loretta D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job
12/23/2016
David A. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Loved the updates5
12/23/2016
Laura P. VERIFIED CUSTOMER
Vehicle Make : Honda
Highly satisfied and impressed with the ongoing communication and professionalism of the staff members. Because of my positive experience, I will definitely recommend Rick Hendrick to others without hesitation!
12/23/2016
Mitchell W. VERIFIED CUSTOMER
Vehicle Make : BMW
Lots of detail issues such as my vehicle was not wash on the right door where was painted the molding was not completely put in its proper place. Steering wheel has white powder on it was not clean no one use floor mats to cover my maps. Top of trimming where the car was painted has scratch marks on it front bumper needs to be repainted where the toe package was scratched up. All the way around service was not satisfactory.
12/23/2016
Marnette B. VERIFIED CUSTOMER
Vehicle Make : BMW
Superior customer service, it was great working with Rick.
12/23/2016
Jan S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Extremely nice people
I will be picking up my car tomorrow
Very satisfied
12/22/2016
Jaykumar P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate all the help and effort and just want to say thank you to the whole team.
12/22/2016
Lynda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed with the customer service and quality of the work done on my vehicle, Thank you!
12/22/2016
Sam T. VERIFIED CUSTOMER
Vehicle Make : Honda
Very and friendly and efficient.
12/22/2016
Craig K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good communication back and forth. Still have one part to install but not a big deal. I would recommend your repair facility.
12/22/2016
Caitlin L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Brandon was great. Thanks so much.
12/22/2016
Richard T. VERIFIED CUSTOMER
Vehicle Make : Acura
Our representative was very thoughtful and treated us exceptionallywell.
12/22/2016
**** V. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was surprised it took over two weeks for the repair. Otherwise no complaints
12/22/2016
Crystal S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very quick and efficient. Thanks.
12/21/2016
Tammy M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Tim was very professional, organized and kept me informed every step of the way. My car was finished on time and was even given a bath.
12/21/2016
Kimberly O. VERIFIED CUSTOMER
Vehicle Make : Ford
This was a very smooth and efficient process. The text update are great. Very happy with work and customer service.
12/21/2016
Camella P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was pleased with the consistent updates and time line of events for each phase of my car repair