Excellent repair and service!
Mark was very helpful and courteous.
Other than having to top up with some radiator coolant soon after delivery of vehicle and operation, which was possibly due to replacement unit's natural operation, the repaired vehicle looks and drove flawlessly.
I'd have no problem using your facility again myself or highly recommend it to friends and family as needed.
12/28/2016
Gary M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work done was fine and it wasn't extremely over schedule, but I did not appreciate being called and hour and a half before the scheduled pick up to be told the wrong parts were ordered. Why have a service to keep people up to date if it is completely inaccurate?
12/28/2016
Odessia W. VERIFIED CUSTOMER
Vehicle Make : Ford
Service and staff is amazing..
12/27/2016
Alesea B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ryan did a good job explaining everything to me in detail so that I understand what was going on & kept updating me with what and when everything was being done to my car. Thank you Ryan!
12/27/2016
Liston R. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service
12/27/2016
Kaye W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rick did a good job of keeping me informed.
12/27/2016
Reginald N. VERIFIED CUSTOMER
Vehicle Make : Honda
There were a couple of extra items that the repair guy said they could complete which they didn't. If completing the extras was not feasible, then the gentleman should have been up front with it. The base repair is fine but your guy overcomitted and didn't deliver.
12/26/2016
Katherine A. VERIFIED CUSTOMER
Vehicle Make : Subaru
**** Scott needs 50 lashes across his back and bare ****. If you want more info, call me.
12/25/2016
Lorraine C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful job. Courteous service
12/24/2016
David Q. VERIFIED CUSTOMER
Vehicle Make : Volvo
Matt has been my rep at Hendricks Collision 3 time and is great to work with.
12/24/2016
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Our son is thrilled to have his car back so quickly at the holidays
12/24/2016
Susan T. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful customer service skills. More companies and businesses should take lessons from this one!!
12/24/2016
Arlene W. VERIFIED CUSTOMER
Vehicle Make : BMW
Because of the holidays it was a challanage getting anyone on the phone. Once I did it went well.
12/24/2016
Calvin W. VERIFIED CUSTOMER
Vehicle Make : Lexus
crystal did an outstanding job with her notifications to me regarding the repair of my vehicle.The repair documents were presented so that I could quickly know what work had been done.
After having work done at another firm, Hendrick exceeded my expectation with their professionalism and the quality of their work.
12/24/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Ford
Every step of this process was nothing short of amazing! The team kept me super informed of every process and finished my repairs in record time. You officially have a customer FOR LIFE!!!
12/24/2016
Pamala C. VERIFIED CUSTOMER
Vehicle Make : Dodge
job well done!
12/24/2016
Molly M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car looks like new...appreciate updates during the process
12/24/2016
Patty S. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are very professional my car looks great thank you guys
12/24/2016
Brian Y. VERIFIED CUSTOMER
Vehicle Make : Honda
No, I have used your services in the past and as with this time you all did an excellent job. Hendrick collision is the only place i will take my vehicle and the only place i recommend.
12/24/2016
Victor W. VERIFIED CUSTOMER
Vehicle Make : Fiat
Mark Anderson always returned emails and phone calls when needed, thanks!