The overall experience was effortless. Thanks to Matt for all of the help!
1/6/2017
J P. VERIFIED CUSTOMER
Vehicle Make : Honda
The work seems superior, even to previous times I have used your facility. I expecially liked you e-mail updates as to the progress of the repairs. Many thanks.
JB
1/6/2017
Christopher T. VERIFIED CUSTOMER
Vehicle Make : Scion
Smioth as silk!
1/5/2017
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Scion
So far so good! I really appreciate that the car had been cleaned and waxed and the new scent inside the car was awesome. Thank you for giving the extra touches I appreciate them.
1/5/2017
Ana D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Expected to b done in 3 days was fine in **** very happy
1/5/2017
John F. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks!
1/5/2017
Grace V. VERIFIED CUSTOMER
Vehicle Make : BMW
Karen was fantastic! Very prompt in calling me back and was extremely polite and professional. My experience with enterprise on site with Kayla was also fantastic. I didn't like the cars offered and she quickly upgraded me with no charge. Great job! ????
1/5/2017
Orlando S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service... Matt kept me informed with updates about what was going on with my car.
1/5/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A good & thorough job was done from the beginning until the end. My thanks!
1/5/2017
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
An amazing hassle free experience. Thank you for the excellent customer service!
1/5/2017
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great repair and Matt kept me up to date on the progress
1/5/2017
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service and service for my car was outstanding. Matt communicated every step and was extremely helpful and it was a pleasure working with him. He made a bad situation (car accident) as easy as possible.
1/5/2017
Ronnie B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mark Rogers did a great job keeping me informed relative to the progress of the repair.
1/5/2017
Tammy L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very friendly staff. Very happy with my experience.
1/4/2017
Vincent J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service was great. Absolutely no complaint. Although you may not have much impact, my rental car was a bit stale smelling and the windows were filthy. Again not your fault but I could not wait to get my car back as the rental car experience was poor. I did pass feedback along upon returning rental. Really great service from Hendrick
1/4/2017
Kenneth J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quick turnaround. Great work.concerned staff
1/4/2017
Kimberlyn T. VERIFIED CUSTOMER
Vehicle Make : BMW
The service was Outstanding!!
1/4/2017
Joann H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff kept me posted about the repairs being made to my car with me having to ask. And my car was repaired sooner than I expected.
1/4/2017
Karen K. VERIFIED CUSTOMER
Vehicle Make : Nissan
here were the ways things came up short: ****) almost a month to promised day - seems unreasonably long (that includes the time lost when they couldnt find my keys); 2) actual day completed ended up a full week later than that late promised date because of work done over twice, something else, not enough staff, something else, ready date/time keeps getting pushed further and then,finally ready! i show up and worker's coffee cup left in car holder and mirror not buffed as it was supposed to be; its not just about everyone being nice, which they all were (I expect that), but about having enough staff to get job done and them trained to do it right first time; i had work done there previously and was very satisfied and therefore asked Liberty Mutual specifically to use Hendrick this time; not next time; sorry to be brutal but you need honesty or dont ask for feedback; regards, david ruef