The service was awesome! Everybody that helped me during my visit was welcoming. I would definitely use and recommend Rick Hendrick in the future.
2/17/2017
Patricia I. VERIFIED CUSTOMER
Vehicle Make : Lexus
I couldn't ask for a better experience. Rick Malady was thorough in his explanations and kept me apprised throughout the time it took to repair my car. Top notch. The reception desk was efficient and friendly. The process was simple and easy for me. Thank you!!!
2/17/2017
Christina G. VERIFIED CUSTOMER
Vehicle Make : BMW
My deductible was 500 and I paid 668, so I was clearly overcharged. The left headlight now does not match the right. The repair took a week longer than expected. My advisor never returned my calls, and I was never informed when the repair timeline changed.
2/17/2017
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The guys were great! Thanks
2/16/2017
Norma W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process went very smoothly.
2/16/2017
Catalina B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I'm so happy for the work your people they are done thank you again God bless you all
2/16/2017
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You did a great job
2/16/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome! Ryan was great
2/16/2017
Kaleigh H. VERIFIED CUSTOMER
Vehicle Make : BMW
Service was great. I couldn't have asked for a more satisfying experience. Everyone was such a great help and made it so easy for me.
2/16/2017
Parker W. VERIFIED CUSTOMER
Vehicle Make : Mazda
No need for a follow-up call. The repair was satisfactory, but communication during the process did not meet my expectations. Updates were only provided every few days, and the email updates lacked sufficient information to give us any idea of when the vehicle might be ready.
2/16/2017
Roberto C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Extremely courteous and professional. The workmanship was excellent. Looks looks like new.
2/16/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was done with quality, courtesy and speed. I expected nothing less as I have always been given great service with all Hendrick services.
2/16/2017
Linda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone is very nice and accommodating. Thank you for all your help.
2/16/2017
Juanito M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
To long on repairs was not ready when they said it was none of my windows work a part was stolen of my car now replaced but as of now half of my electrical don't work I am not pleased car was in shop for 42 days I will take to benz dealer to get electrical fixed
2/16/2017
George K. VERIFIED CUSTOMER
Vehicle Make : BMW
It took days longer to complete the job than we were originally told. We received a message via email that said the car was on track for the original date promised. When we called the morning we were scheduled to pick it up, we were told that it was going to be delayed at least one day. When we called the following day we were told that it would be delayed over the weekend. Repeated phone calls were not returned, voice messages were not answered. We were told that we would get a daily update on the progress, and that did not happen. For
2/15/2017
Carl D.. VERIFIED CUSTOMER
Vehicle Make : BMW
Rick and team did an excellent job of looking after me and I would recommend them to anyone!
Many thanks
De
2/15/2017
Russell K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Constant updates on progress with fixing my car, and accurate prediction of when my car would be finished.
2/15/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ryan was great. Explained the process and kept me up to date, even took care of contacting the rental company when I needed to extend. Rick Hendrick Collision sets the standard.
2/15/2017
Joey . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy very easy to work with made it very painless
2/14/2017
Donna W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
From beginning to end I was completly satisfied with everything. They kept me up to date on what they were doing, were done in a timely manner and did a grade A job! I wouldn't hesitate to clreturn if the need should ever arise.