Hendrick does a complete and thorough job of taking care of not only the car but the owner as well. Things where well planned out and items of concern were addressed and discussed. I find Paul Retter to be one of the most knowledgeable service writers in the industry. He is centered on the customer.
3/28/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Rick listened to of all of my concerns with my E320 repair, kept me apprised of repair progress several times, and was quick to return my phone calls. He delivered on everything I asked, and was quick to provide an accurate description of what to expect. A credit to your organization!
3/28/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Toyota
All personnel were helpful, friendly and professional. Will return if circumstances require another repair. Will also recommend to friends.
3/28/2017
Celeste H. VERIFIED CUSTOMER
Vehicle Make : Dodge
THE PERSONAL IS AWESOME
3/28/2017
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Bruce did a wonderful job in making sure that I was completely satisfied. He went above the call of duty and I appreciate his attention to my repair. His customer service is one of the reasons I own a Lexus and insisted that repairs were done at a Lexus certified location.
3/28/2017
Lori P. VERIFIED CUSTOMER
Vehicle Make : Saturn
Excellent customer service and friendly staff. You are all doing an awesome job!!
3/27/2017
Sidney J. VERIFIED CUSTOMER
Vehicle Make : Acura
I'm overwhelmed with the service and the updates that u all have shown me I will recommend u all to my friends
3/27/2017
Sherron . VERIFIED CUSTOMER
Vehicle Make : Mazda
Overall very professional durning car being repaired
3/27/2017
James A. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt Paolini assisted us with the collision repair process. His professionalism and knowledge was very assuring. Matt provided our family with clear communication throughout our interaction with Hendrick Collision Center. I will be very happy and honored to recommend Matt Paolini to anyone needing car repair services from now on. Great Job Sir! James and Lea Academia
3/27/2017
Rachel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt was very professional.
3/27/2017
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Scion
Completely satisfied with the repair. Even more excited that the work was completed a week ahead of schedule! Kevin understood that we were down to one car and he made sure we didn't wait around for our repair. Thank you for your awesome customer service. I will definitely recommend you to others. Even though this experience with Jeff Gordon Collision was pain free, I hope to never need you again!!
Wishing you the best,
Julie ****
3/27/2017
Wanda G. VERIFIED CUSTOMER
Vehicle Make : Buick
I was very impressed with the outstanding customer service that I received from Jacob and his team.
3/26/2017
Sonja S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
City Chevrolet did a great job on fixing my car. Thanks for everything
3/26/2017
Vandilyn L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My Equinox looked like it came out of the showcase . I have to say Matt is number one he made the impossible happen for me he needs to be rewarded don't lose him to someon else Give him what he needs to stay with you
Henry Lewis
3/26/2017
Christina M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service and FAST turn around!!
3/25/2017
Cora H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I love the friendly service
3/25/2017
Charles J. VERIFIED CUSTOMER
Vehicle Make : Subaru
The paint job and blending of fender and door looks excellent really surprise at how well it looks would recommend them to my friend and family please with how fast they finished it in a timely manner ????
3/25/2017
Victor H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole experience was great for calling in to make an appointment to picking up. Everyone was nice and it was quick. The car looked so good my friend even ask if it was new!