When I was first given the date for the final repairs to be completed..I was overwhelmed. I didn't think it should take that long. You finished the work about 5 days earlier than expected. So I was not prepared to come pick up my car and had to wait until I could change the arrangements. I greatly appreciated the text and the updates but would have liked to have a sentence to tell me that it looked like the work would be completed earlier than expected. I was told what was being done to my car which was great but a time frame would have been helpful to me. Everyone was very pleasant and professional and having my car washed was a great surprise. The work was perfect!
5/16/2022
Gerard H. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done.
Absolutely no issues!
5/15/2022
Veronica M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am completely satisfied with the wk u guys did on my toyota... my gas tank clip is not staying on my cap that's the only problem.i have..but other than that I'm gd..u guys finished the job when I was told it would be completed..thank u!!
5/15/2022
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr. Todd Hart is the best. The Front desk receptionists are the best, very customer friendly. I am very satisfied with the service and repairs.
5/15/2022
Novie Beth. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found all your staff at Hendrick Collision in Cary to be incredibly helpful and kind - the receptionist, the repair person and the rental person. To be honest I wasn't expecting folks to be necessarily nice, but they sure were. Although I hope I don't have many collisions, I'll be happy to come back to y'all. Thanks again!
5/15/2022
Linda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs were good, but the communication was poor. It took much longer than it should have.
5/14/2022
Elaine F. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely satisfied
5/14/2022
Susie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Brett was a very knowledgeable, compassionate
and honest young man, who happened to make my
Honda CRV look brand new again! Thanks Brett, Suzy
5/14/2022
Munaza I. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was repaired and Andrew Sabau was very nice and helpful, answered all my questions-
5/14/2022
David U. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service!! Felt like I was a member of the family. Thank you.
5/14/2022
John F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done
5/14/2022
Nikos P. VERIFIED CUSTOMER
Vehicle Make : Ford
Whoever was in charge of building out the team did a fantastic job. Just really nice people. Efficient.
5/12/2022
Brandi M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love you guys! Great work!
5/12/2022
Herbert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
What the actual F. There was no issue with the repair. Heck I was happy with it. Was willing to write a review saying so. Then I got 100 emails and texts about it. Twice, three times a day. I opted out of texts. So I got another text confirming opting out. But don’t worry because that only increased the frequency of the emails to two simultaneous emails a day. One saying I would get a survey immediately followed by the survey email itself. When I opted out of those…. I got more emails confirming such. So no. Now I won’t write you a good review or feedback.
5/12/2022
Karen D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jerron provides excellent customer service. Bumper was installed in a very timely manner and I appreciated the car wash.
5/11/2022
Linda B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair was completed to perfection! Everyone I dealt with was wonderful and Shanna was an absolute joy to work with. I will gladly recommend.
5/11/2022
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work looks great and was ready 2 days earlier than promised.
5/11/2022
Anne T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service from start to finish!
5/11/2022
Rogenea S. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was ready on time I was kept informed of changes in my car and insurance problems and they were easily resolved with there help