Candice Dabbs was an extraordinary person to work with, she made my Hendrick experience well worth the time.
5/4/2017
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep doing what you're doing. You guys are a good team
5/4/2017
Randy J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great, and is completely clean inside and out!! Can't tell anything was ever wrong.
5/4/2017
Paula S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Emblems put back on are not straight
5/4/2017
Velappan V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Service!
5/4/2017
Sanita D. VERIFIED CUSTOMER
Vehicle Make : Nissan
We have issues and will in on touch tomorrow.
How do you replace or repair one side of a vehicle and leave the other ?
5/3/2017
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was told my car repair was finished and left work early to pick up my car after nearly a month of being without it. I arrived to find that the front end still had damage. Upon questioning, I was told that it could be repaired. (Wasn't the point of my car being there to be repaired?) I shouldn't have had to ask. I was called again and assured that it was ready. Upon arrival, the front end was fixed but what gas I had left in the tank at the time of the accident was gone. It was so low that my car did not register how many miles I even had left. What was crazy is that the gas station was across the street. The car also has a really strange smell. I had to have it cleaned and add a car freshener to get the weird odor out. I felt like I got a bit of attitude from Josh when I questioned why the work was not 100% complete the first time and he rushed me out when I picked up the car the second time. I chose this location based upon Nationwide's recommendation. I likely would not return.
5/3/2017
Danielle C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent
5/3/2017
Hildy J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very helpful people. Very satisfied with work completed.
5/3/2017
Linda L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional shop, clean, friendly and knowledgeable
5/3/2017
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am pleased you guys serviced my car, I made a good choice, my car is running great and the work done is Excellent. The staff is friendly and professional, I was given an update of the status of the % process of the repair, so I knew what date to expect finish and pickup.
D. ****
5/3/2017
Larry K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rude did a very good job managing this for me. I am very pleased
5/2/2017
Cwo Bradley. VERIFIED CUSTOMER
Vehicle Make : Lincoln
They did what they said they were going too and did it.
5/2/2017
Suzanne R. VERIFIED CUSTOMER
Vehicle Make : Ford
The team made a very frustrating situation very easy on me. Thank you!! Will recommend your facility!!
5/2/2017
Deborah A. VERIFIED CUSTOMER
Vehicle Make : Honda
I wasn't satisfied because I accidentally left money in my car in a compartment and it got stolen.zi called the manager and he nonchalantly ask me why did I leave it in there, I was hurt that you get your car worked on and people are dishonest.
5/2/2017
Darin S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great working with Ryan and the plan he put in place for the repair of my fender extensions.
5/2/2017
Jeff S. VERIFIED CUSTOMER
Vehicle Make : BMW
Would be nice if you called me Jerry instead of Jeff......I bought the car from you. Complete miss on putting a piece of trim back on my car in the rear bumper area. Didn't replace some hardware on the rock guards after disassembly, told me it had vibrated our previously. How nice to disassemble, reassemble and ignore the missing hardware. Whoever supposedly washed my car needs some severe training, very poor.
5/2/2017
Shimroze I. VERIFIED CUSTOMER
Vehicle Make : Acura
Yes
5/1/2017
Maria T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I picked up my car about one month ago and part of the rear bumper has to be installed yet. I also left messages informing that the tag light is not working and that the automatic locking system is not working. I have to press the keyless device in order to lock or unlock the doors. I am not happy with a the lack of communication. I leave messages and nobody bothers to reply. I regret no having taken my car to a Jeep service.