I appreciate the timely manner that HCC Hwy 55 applied to my situation. Although it was a minor issue, I was without a car for no more than two (2) business days. I brought my car in on Monday and it was repaired and ready for pick up on Wed. We're a two (2) car family but we didn't need a rental car because the repair work was done quickly and satisfactory. It looks like new. Since this was a one (****) car accident, the cost to repair the damage was all mine. This meant that any additional costs, like renting a car would be my responsibility as well; therefore, it was a benefit to me to have my car back as quick as possible without having to spend additional funds for a rental. I also really liked their method of communication to provide me with work completion estimates, regarding my car. This allowed me to plan my day around my work schedule, since I work out of town. I guess these issues are no different for anyone else but the way HCC Hwy 55 handled the situation made it a lot less stressful for me. Thank you for your excellent service and your prompt attention to my needs. Thanks, RHM, Jr.
5/8/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The daytime running light you replaced is not working.
5/7/2017
Business H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and quality
5/7/2017
Joe D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very pleased. Everyone I came in contact with
was so professional and helpful.
My car looks great.
Thanks
5/6/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We were very satisfied with the work they did on my car. They kept us updated throughout the day with text messages. Jeff Gordon Chevrolet is the only place we take our vehicles for repairs because they do an outstanding job.
Thank you,
John A
5/6/2017
Susan D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank You. **** and company were great.
5/6/2017
Lance G. VERIFIED CUSTOMER
Vehicle Make : Acura
Very efficient and professional. Nice repair work - could not tell car ever damaged. Liked the friendly staff. Will recommend to others for sure.
5/5/2017
Betty M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The repair tech was extremely nice when he returned my auto to me. And i must say some times I am not easy to deal with. If I ever need any repairs I will ALWAYS use Jeff Gordon
5/5/2017
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You were all great from beginning to end. I could not be more satisfied or have had a better experience. Everyone was so kind, competent and friendly. Thank you so much! Lisa
5/5/2017
Tracey F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Leigh Ann and Paul were a pleasure to work with. They made the whole experience stress-free.
Thank You!
5/5/2017
Beth D. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciated your constant updates and communication.
My car repair looks great . Thank you .
5/5/2017
Richard W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Give Ryan and Chelsea raises, both went above and beyond excellent customer service.
5/5/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service. Kept me informed and deliverrd.
5/5/2017
Karen M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service and quick feedback.
5/5/2017
Paula C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great experience - professional, courteous, and prompt.
5/5/2017
Jeremy T. VERIFIED CUSTOMER
Vehicle Make : Honda
I was thrilled with the ease and quality of repairs to our Honda Odyssey. The hammer work to our passenger side fender was incredible and it looks great! Thank you so much for such a seamless experience. Matt even helped me transfer child seats from the rental which was above and beyond anything I expected.
5/5/2017
Helen F. VERIFIED CUSTOMER
Vehicle Make : Buick
My auto looks great! Thanks Mark.You are a pleasure to work with.
Helen F
5/5/2017
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Matt Paolini is the best estimator I've ever worked with. The quality of customer service paired with the high quality repair performed on my vehicle made what was a bad experience (car accident) into a surprisingly wonderful one. I am extremely grateful for the employees at the Hendrick Collision Center and will refer everyone to your repair shop.
5/5/2017
Janet Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I could not reach the contacts and more updates on the progress of the repair were needed.
Otherwise I enjoyed the experience and am satisfied.
Thank you..
5/5/2017
Alexandra T. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks brand new. What more could I ask for? You guys are fast, professional, and so friendly. Thank you for a great experience!