Very helpful from the front desk to the guy who brought the car done. Thank you. To all
5/25/2017
Alice G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service and very efficient!
5/25/2017
Jason S. VERIFIED CUSTOMER
Vehicle Make : BMW
I explained what I saw and was told they can't fix it.
5/25/2017
Micheael B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Matt and Rick were great! They kept me well informed and ensured my expectations were met completely. Thank you!
5/24/2017
Anthony R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt Paolini, was very professional on getting my vehicle repaired. The most important thing was the first walk thru we did on my vehicle once it was towed there. Matt has great customer service skills and I was very impressed on how he handle everthing. I wish him the best.
5/24/2017
Susan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt was the upmost professional and dealing with my iminsruance company was easy. Having an onsite car rental was just the icing on the cake and made my decision to come there easy!
5/24/2017
Barbara F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All the team were great. I would like to thank Eric for all his help. Thank you
5/24/2017
Warren S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I truly appreciated how fast the service was.
5/24/2017
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Acura
Adam did a great job keeping me informed, but the whole process took much longer than expected
5/24/2017
Jacqueline F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you so much for making my car look brand new. I really appreciate that your cleaned my car not only outside but inside. What a special year that was. Thank you.
5/24/2017
Denisha C. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was very friendly!!
5/24/2017
Donald B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very convenient and easy.
5/24/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Honda
Hendricks made sure the insurance company did not require the insurance company did not shortcut any repairs.
5/24/2017
Constance F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Easy and quick
5/24/2017
Autumn P. VERIFIED CUSTOMER
Vehicle Make : Buick
This was my first experience with having damage to my car, so I was extremely nervous and worrisome.
The front desk staff was very friendly, they had an Enterprise rental service on site. I was able to get my car checked in, and start the process for the rental. Before I had even completed that, the servicemen greeted me.
I met a gentleman name Matt Paulini, who made everything about the experience painless and efficient. Matt got his eyes on my car, I had a decent dent and paint removal on my rear passenger side. I had damage to my rims, right below my gas tank and paint was peeled off completely from an accident. I thought at best it would be something that people notice and wouldn't ever comment on because of the custom color on my car.
Matt started to assess the car, he gave me quick pointers about how he'd fix it, ETA and worst case scenario is about 6-8 days to get fixed. It was done in 6, he made contact with me via email or phone just about every other day to keep me up to date. I was shocked at how quickly it was done, and you couldn't even tell. He blended the color perfectly, and I told him I thought he made it look better than it did before the damage.
Matt was friendly, kind, he had a high level of expertise, and it showed in how passionate he was about it. He made my experience phenomenal, and is a pinnacle of customer service and skill in his area, and I will definitely be coming back to see them!
5/24/2017
Dan L. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service
5/24/2017
**** W. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved it from start to finish
5/23/2017
Mary A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional, completely satisfied with work done to my car. Employees were so very nice and professional
5/23/2017
Kathleen O. VERIFIED CUSTOMER
Vehicle Make : BMW
Matt paolini is awesome to work with. I told USAA that Hendrick is best at repairing cars in all Atlanta
Thanks for such good service
KC Conway