All good. Would liked to have a little more communication to understand status when there was additional work required. Otherwise. Great job.
7/25/2017
Cheri R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for working with my insurance company to make my experience positive.
7/25/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work.
7/25/2017
Samantha R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work!
7/25/2017
Shedrick B. VERIFIED CUSTOMER
Vehicle Make : Dodge
no comments.
7/25/2017
Mark B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are satisfied with the service repair. Great job. (Only one concerned. Seems that the car was driven over 400 miles while in the shop.)
7/25/2017
Mary S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The experience from the moment I first spoke with Nick right up until I picked my car up was extremely pleasant. I was very impressed with the email updates throughout the week. The workmanship appears to be very professional and I wss surprised to see that my car had been cleaned inside in addition to the repairs that were made.
7/25/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Vehicle was not repaired in the time specified.
7/25/2017
David T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Just picked up my car a few hours ago and so far it seems fine.
7/25/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Volvo
The car came back absolutely spotless and the repair looks like new. Most impressive is that the manager, Kevin, delivered the car personally.
The pride that everyonevthere takes in their work really shows.
Thank you.
7/24/2017
Jeanne L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was disappointed that they charged $25.00 for interior cleaning and did absolutely nothing. In the end I find this nickle and dime mentality to be disturbing and simply a method to extort the insurance proceeds.
7/24/2017
Mohammad H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything went well . People at Hendricks were very professional .
7/23/2017
Gary M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt Paolini made this entire experience almost completely painless, given the circumstances. He was always very responsive to questions and inquiries. His attention to detail ensured everything was scheduled and executed per the plan we jointly developed. Cannot say enough good things and the quality of the work done by the collision center is absolutely top notch.
7/22/2017
Kelley W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The text message updates of the status of my repair was inaccurate. They implied that the work was in progress, giving a completion date of 7/13, when in fact it had not yet started due to delay in receipt of parts. My vehicle was dropped off for repairs on 7/6; however, it seems the repairs did not begin until 7/17. Although I received a call on 7/24 indicating the parts were delayed from crossroads Nissan, it was still disappointing to see such a delay (over **** week) in the work starting.
7/22/2017
Gary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks like new
7/22/2017
Otis F. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job !!! Thanks !!!
7/22/2017
Felicia P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you
7/22/2017
Marcia G. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent communication and service.
7/22/2017
Jonathon C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication about the process. Patient gentleman, Brandon, fielded so many of my anxious questions. Kudos to him. The repair appears to have turned out great. Thank you for all your hard work!