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Real Reviews from VERIFIED CUSTOMERS
Bryan W. VERIFIED CUSTOMER
Vehicle Make : BMW
Bruce was very accessible and helped keep the project moving on time!
7/27/2017
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
7/27/2017
Christie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Adam was wonderful. Thank you!
7/27/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was pleasant and helpful.
7/27/2017
Mary C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dean was wonderful.
7/27/2017
Doris C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job. Very nice people. Thanks
7/27/2017
W Robert. VERIFIED CUSTOMER
Vehicle Make : Jeep
Adam was a great point-person, and did an excellent job of keeping me informed of my vehicle's progress along the way. I had a deadline of when I needed the repairs completed, as I was traveling for business. Adam was sensitive to my need there, and made sure I received my vehicle back in time. Kudos to him as well as the mechanics and staff who helped in the process of repairing my vehicle. It looks beautiful, and I feel very confident as to the integrity of the repairs. I will definitely recommend Rick Hendrick to others!
7/27/2017
Jean J. VERIFIED CUSTOMER
Vehicle Make : Ford
The professionalism, the care , the friendliness, cooperativeness, The competency--it can't be beat. I'm pleased to see a portion of the auto-repair industry rise to such a remarkable height of service.
7/27/2017
James J. VERIFIED CUSTOMER
Vehicle Make : Acura
Couldn't have done better and won't let friends or family in the KC area go anywhere else... esp. Matt in collision special thanks to him specifically and all who helped him get the job done
7/27/2017
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mary was great to work with and I appreciate her professionalism and promptness in answering my questions and keeping me in the loop on car repairs and time to expect it to be ready to be picked up .
7/27/2017
Lavern C. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me well informed on the progress of my car at every turn.
7/27/2017
Samrajya S. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a wonderful experience with Hendrick Collision Center. Specifically Kevin Bievenue. He helped me so much with my car and would always provide me update and status on what stage my car was in. Again excellent service.
7/26/2017
Silas L. VERIFIED CUSTOMER
Vehicle Make : GMC
They were very detailed and informative.The staff was professional and easy to communicate with.
7/26/2017
Margaret K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have no comments except a great job
7/26/2017
Felicia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Mario was great with communicating with me by letting me know what the next steps were, the problems that he ran into and a solution to fix the problem. It was a welcoming atmosphere and everyone was helpful and was ready to lend a hand. Great customer service. I would definitely come back and recommend to others
7/26/2017
Kristen J. VERIFIED CUSTOMER
Vehicle Make : Honda
My car has a rough spot where it was painted. Paint runs. Nobody took me out to my car to show me what had been fixed or to see if I was happy with the job. The inside of my car was covered in a white film. There is primer or paint on my new tire and something white on the black part behind the front tire. I have a brand new car with less than 1700 miles so I was expecting to see it well taken care of. I'm not one to complain but I wasn't pleased to say the least.
7/26/2017
Charlotte C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your staff are professional courteous and knowledgeable. They excelled in making an in providing quality customer service
7/26/2017
Maximiliano S. VERIFIED CUSTOMER
Vehicle Make : Ford
Polite and professional...well done !
7/26/2017
Katherine O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for reparing my car. I had a great experience.
7/26/2017
Nita P. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin was so great! Responded to me in a timely manner and always was so nice. I was updated by him often and was very detailed as well. I would come back to work with him again!
7/26/2017