The paint was horrible and there is a section on the bumper that was either not buffed or did not have clear coat put on it
7/29/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The actual cost was almost double what the estimate was. I felt like I should have been notified about additional repairs than needed to be made but wasn't. Yes, my insurance covered it but I still should have been notified. Other than that, the staff was very courteous and give the people I spoke with 5 stars.
7/29/2017
Teresa A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very organized!! Create at communicating!
7/29/2017
Craig C. VERIFIED CUSTOMER
Vehicle Make : Ford
It was very efficient. Great job!
7/29/2017
Tiffany S. VERIFIED CUSTOMER
Vehicle Make : Buick
Easy process. Quick and effortless
7/28/2017
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looked great was very happy and service was wonderful
7/28/2017
Jacobs C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional. Work with a sense of urgency. Will recommend to others
7/28/2017
Harry B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your folks done great job on my vehicle and the staff members are so nice
7/28/2017
John G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The communication was great and they made sure I was happy with the final product
7/28/2017
Staline L. VERIFIED CUSTOMER
Vehicle Make : Kia
Yes
7/28/2017
Brian M. VERIFIED CUSTOMER
Vehicle Make : Kia
Even though you force your customers to sign a waiver, theft should not accure.... Repairs are good. But someone should be held accountable for their actions..
7/28/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was very accessible and informative while having my car for the period of time. I was very pleased with his customer service.
7/28/2017
Sandra E. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank You
7/28/2017
Brian R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team was amazing. I was kept up to date on my truck with phone calls, and they finished ahead of schedule. I do apologize for not coming the day it was done but my work schedule wouldn't allow it. My truck looks fantastic and the staff went above and beyond and even asked my insurance company to fix unrelated damage. The only thing I will say is that your front desk never answers the phone but when there in person they were awesome. Just want to say you guys rock and I am extremely grateful for everyone that worked on my truck!!!!
7/28/2017
Philip J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Vehicle not ready
7/28/2017
William M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire staff which I had contact with were truly outstanding and professional. Most noteworthy was Joseph**** and I think her name was Lesley who was the person keeping me posted on the repair status. Thanks for the excellent service.
7/28/2017
Carmen J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Adam was most professional and knowledgeable
7/28/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt, our service advisor provided excellent customer service, ensure our car was cleaned, and displayed extreme knowledge of the repair and claim process. He deserves a raise or bonus!
7/28/2017
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the timely and great work
Very professional
7/27/2017
Brannon L. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car is running hot the last 2 days since I brought it home, I had a new radiator put in November, I realize it is hot outside but the thermostat never has gotten this hot, I wasn't having that problem before, I also asked that my steering be checked but they said they looked at the body and nothing was affected from the accident, I need new tires so I am going to get the alignment checked but it definitively is a problem created from the accident