THE STAFF WERE PROFESSIONAL AND TIMELY WITH SERVICE
7/10/2022
Ashley C. VERIFIED CUSTOMER
Vehicle Make : Mazda
All around excellent service
7/8/2022
Austin R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
This is a tricky question. I loved your customer service. If it wasn't for Corey this would have been a NO for me. He was very good at keeping me up to date on what was going on and was great the entire process. The problem I have is how long my car was with you. The start to finish process was way too long April-June...
7/6/2022
Jeffrey P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was poor early in the process with Natalya. Improved once I got to the Manager and the individual who took over. Very satisfied with the quality of the work when completed.
7/6/2022
Kelli R. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for such a speedy turnaround!
7/6/2022
Eric B. VERIFIED CUSTOMER
Vehicle Make : Ram
I worked with Abby and she was fantastic!! Very responsive, outstanding communication, very professional. The work done on my vehicle was excellent!!
7/6/2022
Richard M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Took too long in the shop (10 w
eeks) and you wouldn't allow me to pre-order parts.
7/6/2022
Jordan B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and very friendly staff
7/6/2022
Rodney-&-tiersa M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great staff and excellent communication
7/2/2022
David M. VERIFIED CUSTOMER
Vehicle Make : Volvo
The associates at Hendrick Collision are excellent!! All strive to be service oriented and to do quality work. We really appreciate everyone in the process- Chad providing the estimate, the techs & mechanics doing the repairs, **** finalizing after the work is completed. Also appreciate the survey reach out for customer feedback. Many thanks to the Hendrick Collusion team!!
7/2/2022
Nayeem S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job
7/1/2022
Cathy A. VERIFIED CUSTOMER
Vehicle Make : Honda
Andrew was great and job was completed before expected. We are happy with the results.
7/1/2022
Coy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job done on time.
7/1/2022
John W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service and repair on my car rear bumper! Job well done
6/29/2022
Theresa S. VERIFIED CUSTOMER
Vehicle Make : Honda
My customer service person was excellent. Very personable and knowledgeable. His name is Mike Mcomb.
6/27/2022
Rock M. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done in a timely manner.Thanks
6/27/2022
Daniel J. VERIFIED CUSTOMER
Vehicle Make : Kia
Matt Darington great customer service representative.
He is an asset to the Hendrick's / USAA partnership.
6/26/2022
Denise H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was pleased with the work that was performed, the communication was outstanding, the turnaround time was impressive, and I greatly appreciated you all working with my schedule.