Steve was great - my car was ready **** week before estimated date. Front desk attendant is very talented in her ability to answer calls, people in-person and paperwork... very friendly (Jasmine maybe?)
9/1/2017
Arthur A. VERIFIED CUSTOMER
Vehicle Make : Audi
Friendly and chearfull people who knew exactly what to do
9/1/2017
Jacqueline M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brandon was very professional and helpful. The process was quick and "Lil Blue's" bumper looks good as new!
9/1/2017
Jenifer M. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was absolutely awesome! He even had my car ready before he said it would be completed! Thank you so much, happy I came to your collision center! My car looks new again! Appears Matt has a passion for his career and takes pride in what he does, I'm completely satisfied!
9/1/2017
Marie M. VERIFIED CUSTOMER
Vehicle Make : Honda
We've always been to depend on Hendrick Honda for excellent customer service. The repair was taken care of in a completely professional manner.
9/1/2017
Kathleen O. VERIFIED CUSTOMER
Vehicle Make : Kia
Kevin handled this event with professionalism and kindness. I was pleasantly surprised that he recognized me after only **** meeting, when when I returned after a week, to pick up my car. A seamless repair/insurance/rental car event after a my first accident in 45years of driving. Thanks Jeff Gordon .
9/1/2017
Karl H. VERIFIED CUSTOMER
Vehicle Make : Audi
Bruce kept me updated from start to finish. The work on my S6 was World Class.
9/1/2017
M Ramona. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate Matt for all his support with my vehicle repairs. Each time Matt has ensured that my vehicle is repaired and restored closely as possible to the original condition. Also, Matt got me a discount on my most recent repair. Thank you for you hard work.
9/1/2017
Jan N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Did not get emails as promised the first week. It was blamed on someone out of the office.
Called main number several times and got no one.
Lack of visibility on Independence and lack of decent signage is a real problem for finding location.
Office staff and personnel don't seem as professional as when I was there several years ago with a different car.
9/1/2017
Raymond M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service, professional people. I am very pleased with the final result!
9/1/2017
Mike T. VERIFIED CUSTOMER
Vehicle Make : BMW
Good as new.
9/1/2017
Crystal H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service and support.
9/1/2017
Vickie T. VERIFIED CUSTOMER
Vehicle Make : Buick
Great service and follow up. Thank you
9/1/2017
Angela T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very satisfied with the kind treatment that I received from all people in Hendrick. Also, they fixed my car in just two days! Now my car is perfect!
Thanks all of you guys!! I will recommend Hendrick to my friends.
9/1/2017
Xuan L. VERIFIED CUSTOMER
Vehicle Make : BMW
Mr. Bruce is awesome. He kept me updated on every detail with professionalism and kindness. He answers emails sooooo quick too!
9/1/2017
Yeon B. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent
9/1/2017
Hamisi B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I took my Hyundai Elantra for body work to Rick Hendricks automotove repair on August 15,zenu 2017. I got the almost new vehicle on August 31, although it was ready for pickup on August 28. The estimate complete date was September 1st. I gotta say that the level of professionalism was breathtaking. Especially the fact that they keep the customer informed of the repair progress percentage wise. And finally the job itself was fantastic
8/31/2017
Merlin W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent job!
8/31/2017
Mandi S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very accomidating and a great job with the repair! Would recommend to anyone.