Excellent service, I cannot imagine how it could be improved. Rick and Savannah were extremely professional and friendly, an absolute pleasure to interact with. Thank you!
9/21/2017
Rachel W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Excellent, efficient service, nice and friendly staff
9/21/2017
Reuel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our vehicle is shaking when braking on the highway. We will return it friday for further repair.
9/21/2017
Gail S. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate your staff treating my college student daughter with respect and helpfulness
9/21/2017
Jason W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Well done! Great job!
9/21/2017
Gail L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Appreciated the regular update on status of repair
9/21/2017
Warren M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kind and quick service
9/20/2017
Brenda C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to Jim, the office staff and the repair personnel. Car looks great.
9/20/2017
Toni G. VERIFIED CUSTOMER
Vehicle Make : Honda
Emily was very patient as we worked through the quote as Cash or Insurance. She also understood when the possibility of storms were to arrive, the appointment was changed. The young ladies at the front were very timely and polite. My vehicle also went up to service and Mr. Don Gund, I believe went out of his way to help with the details of my service request. It is always great when Enterprise is in the lobby. Makes life so much easier. Also, can't believe how clean the inside of my car was. Shout out to the cleaning staff. Thank You
9/20/2017
Donna B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My experience with Hendricks Collision Center was more than satisfactory. I appreciated so much the extra consideration with having a rental car waiting for me when I dropped my car off and returning it when I picked my car up. Also the updates by email and not only was it repaired but it shined like a diamond. Thank you so much for cleaning and washing it. That is really going the extra mile. DB
9/20/2017
Julio G. VERIFIED CUSTOMER
Vehicle Make : Toyota
When my daughter went to pick up our car and she drove it off the parking lot it was shaking at 30 miles an hour and it was not fixed properly
9/20/2017
Douglas N. VERIFIED CUSTOMER
Vehicle Make : Ford
Delivered ahead of schedule and under estimate.
Friendly people. Can't ask for much more.
9/20/2017
Andrea B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just looked at my car and the interior near the tires are coming apart... it's actually falling down by the tires. It's not connected securely
9/19/2017
Vivian W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Horrible customer service!!! Waited too long to even be asked if I needed help. Had to leave the car on the day of pickup because the mud flap was super loose!came back today to pick the car up and the bumper which they removed was loose! They claim the small dent was the reason that bumper wouldn't go back on correctly. The dent wasn't even near the top part of the bumper!!! Thanks they had the nerve to say I wanted them to fix damage that was already done to the car!!! I told them that bumper was in place when I brought the car to them and all I expected was for them to put it back the way I was when I first brought the car to them!!! The guy was nice, but I didn't appreciate the poor service. I will never recommend them. They need to speed up customer service. Ridiculously Slow as molasses!!
9/19/2017
Susan M. VERIFIED CUSTOMER
Vehicle Make : Honda
I have had a few positive experiences with the Rick Hendrick Collision Center in Charleston, and when given choices in the area, I felt very comfortable going with the Rock Hill Center. I was initially disappointed with the lack of communication, and delays associated with the repairs. In addition, upon getting the vehicle back I noticed there was still broken glass in the vehicle. However, repairs seem to have been done correctly, and that's greatly appreciated. I would like to commend Jake, the new manager, for doing everything he could to communicate his efforts to me and help get the vehicle to me in as timely a fashion as he could. He is an asset to your organization.
Frank ****
9/19/2017
Myranda P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bruce was awesome. Give him a raise. He took care of every single request I had, was very transparent about what was going on even when the insurance company gave him a hard time. He made me feel like a luxury client. Thank you all again!
9/19/2017
Marida P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellant job very professional always kept you inform with updates on your car will recommend to everyone
9/19/2017
Alfred W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept informed and Thank you
9/19/2017
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Jonathan and the older gentleman at the front desk were wonderful. Genuinely caring and made the process so very smooth. The car looks great. Im very pleased.
9/18/2017
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Johnny was very helpful and knowledgable when it came to dealing with my car. Couldn't be more pleased with my results!!