Very pleased with the repairs. The process was very simple and the service technician kept me informed throughout the process
10/13/2017
Latrice S. VERIFIED CUSTOMER
Vehicle Make : BMW
My car repairs were perfect. My rep kept me updated. My only issue is when i got in my cr the air in my tires were low & my car almoat ran out of gas. I think thats small things that could have been taken care of. I would use your service again.
10/13/2017
Lora J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Contacting/getting return phone calls is difficult.
Getting answers is challenging.
10/13/2017
James M. VERIFIED CUSTOMER
Vehicle Make : GMC
Damage repaired. Was like it never happened. Really wish you guys actually did "all overs" for finish consistency. G
10/13/2017
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Buick
None
10/13/2017
Lewis M. VERIFIED CUSTOMER
Vehicle Make : Honda
Good repair job. Thanks
10/13/2017
Mark S. VERIFIED CUSTOMER
Vehicle Make : Honda
I felt the repairs were done satisfactory but I was disappointed the interior of my new car had leaf trash on the seat. There was lots of white residue on several surfaces inside. I will say my service contact was named Mark and he did a great job keeping me in the loop on what was going on with my vehicle.
10/13/2017
Zachary R. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs were very quick. Great service!
10/12/2017
Ebony P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dean was very professional and I love the fact that I received status updates via email. My car was repaired in a timely manner and the job was well done. I had an excellent experience. Special thanks to Dean and the whole service team!
10/12/2017
Mary C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you. I am very happy with the work you have done to my Civic. It looks great!
10/12/2017
Joan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Jonathan did an awesome job getting my car repaired. He explained everything clearly. It was completed ahead of time. Thanks so much
10/12/2017
Bryan W. VERIFIED CUSTOMER
Vehicle Make : Honda
As always great service and great result...will definitely be back.
10/12/2017
Blaze W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was blown away by the great experience.
10/11/2017
**** F. VERIFIED CUSTOMER
Vehicle Make : GMC
Well, first I have not picked up my vehical, second updates have been slow, and third I Was just informed my vehical was ready for pick up.
10/11/2017
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Ford
So grateful that Paul worked so hard to repair the Ford Escape rather than total it! He was the nicest man on the telephone, and the car looks fabulous and drives better than it did before the accident.
10/11/2017
Carolanne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for fixing my car this is the third time in the last few years you have done a good job on our car. I knew the minute I had my accident that I would bring my car to you. Your staff is efficient and courteous and kept us inform on our cars status. Thanks again . Bill and Carolanne M
10/11/2017
Steve C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Amazing service top to bottom.
If I face another situation like this again, Hendrick
will get the first call.
Thanks
10/11/2017
Jordan A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I interacted with was very polite and helpful!
10/11/2017
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My car was supposed to take a week to fix and it ended up taking 6 weeks. I had to call the shop and my insurance representative daily to get updates on my car as neither the shop or my insurance representative would provide me updates. That’s 6 weeks of calling. The shop manager said he would take care of small scratches and dings on my car while it was in the shop. Upon receiving my car, this did not happen as there were still scratches on my car.