Mike made a quick and accurate estimate.
Brandon was great and gave us a shop tour.
Ricky coordinated the rental car perfectly.
Ashley was helpful at all times.
The repair looks great!
Thanks for everything.
11/21/2017
Garth H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job I am completely satisfied with the work done on the car it looks brand new again
11/21/2017
Claire B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My only complaint is that there needs to be more communication. I was told my vehicle would be done on a Wednesday at 5pm. After coming into Wilmington and waiting for an hour for 5pm, I had yet to receive a call about my car being completed, so instead I called and asked. I was told my car would not be completed until Thursday. How come I was not told earlier? Thursday comes and goes and no call. Friday evening comes and still no call. So I call. No answer. I ended up going to the Collision Center just to be told my car wouldn't be completed until Monday.
I understand things happen that are not in our control, but to be completely ignored and not communicated with during this process was very disappointing.
11/21/2017
Patricia A. VERIFIED CUSTOMER
Vehicle Make : BMW
I'am extremely happy with the repair that was done in my BMW !!!
11/21/2017
Wes E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve was awesome. He kept me informed and his team was able to get my truck finished 3 days ahead of schedule!
11/21/2017
Rebekah B. VERIFIED CUSTOMER
Vehicle Make : Ford
Easy process; friendly staff.
11/21/2017
Clarence H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional and timely service.
11/21/2017
Jeffrey J. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott was an excellent person to work with
11/21/2017
Francine V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service.
11/21/2017
Mario V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks great, and great customer service. Thank you for a job well done!
11/20/2017
Jorge G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Spectacular service from the front desk all the way to the finished product. Thank you guys for going above and beyond it’s truly appreciated especially in a stressful time for someone having to go through the process of getting repairs done, you guys made it effortless. Keep up the great work, if you take care of your employees your employees take care of your customers and that’s exactly what happened.
11/19/2017
Hollie O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job from Start to Finish! The intake process, customer service, text updates, and vehicle delivery all made the process unexpectedly smooth. It exceeded my expectations!
11/19/2017
Elysia M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Interior of my car smells like nail polish remover
11/18/2017
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Ford
My representative Mario, provide me with excellent service. His professionalism doing the time that I needed someone to check and make sure that everything was going the way it should be with the other insurance company help tremendously.
11/18/2017
Claire C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service during my whole experience. The car repair itself looked great, I can’t tell that anything ever happened to the car, and it was done in a short period of time. It was also very helpful that your staff coordinated everything with the insurance and car rental companies. Thank you for making a stressful car accident better!
11/18/2017
Cory F. VERIFIED CUSTOMER
Vehicle Make : BMW
Nick Fridley kept me well-informed throughout the process. Even though it took quite awhile to get all the parts needed, I am confident that they expedited the process as much as possible while still making sure the job was done right. The technician even stayed late on a Thursday night to finish up the job to allow me to pick up the vehicle on a Friday early afternoon before I had to go to work. I appreciate the efforts of Nick and his team, and the car looks and drives as good as new!