The communication was fantastic, we were constantly kept updated on the progress. The work was done very well, you can't even tell it had been in an accident!
1/23/2018
Sylvia P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This was my second experience with your company and again you guys were great, keeping me in the loop on what was going on with the car and the time frame of completion-Randall is great
1/23/2018
Derrick B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great folks, good communication. This repair I have a few issues. Parking brake isn't engaging and there were no issues with it when I dropped off. Missing a cover on the driver side door release. Otherwise, I'm pleased with the rest of the repairs. I left a voice mail for Carol, awaiting return call.
1/22/2018
Mary N. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was treated very well, and felt that my vehicle was in very capable hands. I was relieved that the process of getting my car fixed was so easy!! Many thanks!
1/21/2018
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : Audi
Very efficient service. Thank you!
1/21/2018
Cathy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was polite and kept me updated with progress. The car looks great.
1/21/2018
Barry C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looked like new. Was completed in a very timely matter. Would recumemen to anyone .Thanks
1/20/2018
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job.
1/20/2018
****R. VERIFIED CUSTOMER
Vehicle Make : Kia
I have had repairs done to my car before elsewhere and nothing compares to my experience with Rick Hendrick staff and service. They took care of everything and explained the process step by step, got me in a rental and all under 20 minutes! Jerry was so informative and always kept me up to date with what was going on with my car and went over all the repairs when I picked it up. Thank you all so much
1/20/2018
John F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was awesome. Customer service was exemplary, I received status updates, and my vehicle was finished earlier than expected.
Thank you
1/20/2018
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Went above and beyond and did an excellent job!
1/20/2018
Larry S. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you guys again! The service was top choice from the beginning!
We purchased our BMW from Hendrick Northlake! I was impressed with Chad and his Customer Service and detail! And the car looks great!!!!!!!!
Thoroughly satisfied!!!!!!!!!!!!!
Thanks again Chad!
1/20/2018
Karen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
TJ was amazing..kept in touch..helpful..always returns phone calls..another successful Hendricks experience!
1/20/2018
Nichole S. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike was great to work with he communicated well and was easy to work with.
1/19/2018
Alex H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service! Excellent work!
1/19/2018
James F. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car was repaired over a month's time and then the job was incomplete, causing it to be returned for another two weeks. The keys could not be found, causing an hours delay as well. Very unsatisfactory experience.
1/19/2018
Theresa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs completed earlier than estimated time. Staff professional and courteous. Post repair care and warranty explained.
1/19/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Slow and incomplete
1/19/2018
Leon P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job guys
1/19/2018
Richard I. VERIFIED CUSTOMER
Vehicle Make : Volvo
Steven was provided excellent service!! Explained everything in great detail and kept me notified on the progress. My car cane out looking brand new!