Hendrick Collision Centers

Thank you for the team who tried their best to complete the work in time.

I appreciate Kendall’s attention to detail, and understanding what was important to me as the costumer. The guys that worked on my vehicle are craftsmen in my book. Thank you again for putting such a BIG smile on my face.

Great service and the car looks great! Thanks!!

Over all they did a good job. The inside of the car door and the floor was very dirty from the shop. We had to clean it up when we got home. The repairs look good. They just need to make sure they do a better job cleaning the car before it is picked up.

There was poor communication from the very beginning. It took 3 weeks, when I call Mr. Burnett, he does not return calls. After I took my car home, I found paint damage on my driver’s side hood. The paint on the roof of the car has a spot where paint was bubbled. The “hump” Was not fixed at all. It’s a good thing it’s on the roof so it’s not noticeable. I asked Mr Burnett if he can fix the scratch on the back of the cast, I will pay out of pocket and he said her will give me a quote. I called him twice, no return call. When I finally got him on the 2nd week, he had no idea about what I’m talking about. I asked him the same question 2 days before I got him to give me a date for pick up and his response “I asked them to buff it but I haven’t seen it yet”. I knew for a fact it’s beyond buffing. So obviously he has no idea and he never looked at the car. I took my car to you guys because Lexus referred us to you as reputable company. I’m not asking for you to fix the damaged paint on my hood, I’m scared to bring my car back to you guys again. But no one should have such bad service. We are not talking about about a Toyota or a Honda, it’s a Lexus car. No one should have a luxury car damaged while in your shop. Sincerely, Angel N

Great work speedy service.

Excellent customer service!!!

Thank you once again for getting my car back to new!

Excellent service of the entire staff! . I will definitely refer people to this body shop and I will be back if needed in the future.

Friendly, felt like I wasn’t taken advantage of, kept informed

Great job!

Dana at front desk is awesome, and estimator and team are top notch.

From the moment I came into the shop, it was like they were just working with me. They did a phenomenal job from the start to the finish. They went above and beyond for me and did such a wonderful job on my car. I would rather pay more for the service I received than to take it somewhere else. Way to go Honda @ South Blvd!

Someone put 26 extra miles on my car while it was being repaired at the shop. I was advised that it stayed on the premises for repairs. Only **** to 2 miles maybe? Where did the extra miles come from? Not satisfied at all need a follow up on this matter.

THIS US MY SECOND TIMEBI GOT WORK DONE FROM JEFF GORDON BODY SHOP THE WORK PERFORMED ON MY TRUCK WAS EXCEPTIONAL FANTASTIC CUSTOMER SERVICE DONE IN TIMELY FASHION MR KEVIN KUTZ KEPT ME INFORMED EVERY STEP OF PROCESS HE IS TRUE PROFESSIONAL AND CREDIT TO YOUR ORGANIZATION I WOULD HIGHLY RECOMMEND YOUR DEALERSHIP TO ANYONE JOB WELL DONE

Great

Randall was great to work with. He provided good communication throughout the process.

I had a great experience, and Matt was extremely helpful. I'm a car and detailing enthusiast, so when I got my car back looking better than when I bought it, I was beyond thrilled. I have nothing but good things to say about my experience with Matt and Hendrick Chevrolet!

Thank you. My car looks great.

Took vehicle in and they broke it down right away to inspect for parts needed. Of course insurance company was a little slow approving but once approved it wall all put back together same week. This was a work van and turn around was very respectful of that. Thanks guys will continue buying a Mercedes.