Overall It the work was nicely done. However, my front right blinker is no longer working.
2/6/2018
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only thing that would have made the experience better would have been if we didn’t have to wait so long because Enterprise didn’t have a rental avaialable and ready for us. When we did get the car it smelled bad and was very dirty and the check engine light was on. I feel the wait was entirely too long for what was promised to be a quick and easy process. On the other hand the rental agent was extremely nice so that was a plus but the wait and the fact that they had to go to another location to get a car for me was just a tad ridiculous considering my appointment was late morning so I feel that someone should have prepared a little better. I can say that because I worked and managed a rental agency for several years and I know a bit about counting your cars and reservations and being prepared.
2/6/2018
Leslie B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Steve was very professional and informative. The entire experience was great.
2/6/2018
Susan O. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Steve was very communicative and everyone I deat with was professional and courteous.
2/6/2018
Maya C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job I was completely impress it l [look new!!!
2/6/2018
David J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Scott and his staff handled every aspect of the repair with the utmost in courtesy and professionalism!!!
2/5/2018
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks! Very happy with the outcome and great customer service.
2/4/2018
Gary C. VERIFIED CUSTOMER
Vehicle Make : Audi
The repair was to take two weeks and instead took 5-****/2. I was told I would receive updates on the progress and I did not, although I had given them my cell phone number. I feel that I received very poor service.
2/4/2018
Nathan B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Collision repair job was good, but they knowingly drained my battery and refused to replace it after taking 2 months to repair a passenger door. Their enterprise rental car office attached to them claimed that my insurance covered rental costs, only for me to discover a $1600 charge after picking up my car. I am furious with this company, you run a racket, and you know you’re corrupt. **** you. I hope you burn in hell. That money was to go towards hospital bills, and now I’m in debt. Go **** yourselves. ****!
2/3/2018
Jennifer A. VERIFIED CUSTOMER
Vehicle Make : Honda
My Honda 2007 wasn't giving back in the condition that I gave there were other things in my van that seem to had being replace that wasn't related to what was so supposed to be fixed I didn't give it to them like that
2/3/2018
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks amazing! She looks brand new!
2/3/2018
Loreta M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very happy with Hendricks service to fix my car, and they are very nice. I thank you.
2/3/2018
Leonard M. VERIFIED CUSTOMER
Vehicle Make : Saturn
Very professional experience.
2/3/2018
Rebecca W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Love all the communication and Karen was wonderful
2/3/2018
Dean D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Matt's management of our repairs and his customer service was outstanding. My wife is happy with the repairs, thus, I am happy. Thanks for the great service.
2/2/2018
Candice C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stan was amazing! He kept me updated on the progress and informed all the time.
2/2/2018
Zakia L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent communication and service
2/2/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Honda
Jason was awesome and made the process a seamless one. The Pilot looks great too!!!
2/2/2018
Donna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was great. Matt did a wonderful job of keeping me updated on the progress and everyone was very courteous and professional. I will recommend Hendricks to anyone needing body work.
2/2/2018
Maryann K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone is friendly and professional. The center is run smoothly and I was kept up to date daily on status of my car.