The experience was great and customer service couldn’t have been better. I appreciated the wash my truck received before getting it back.
4/29/2018
Clark C. VERIFIED CUSTOMER
Vehicle Make : GMC
I love the way the guys and gals take care of their customers and most important how they treat your vechicle ???? very professional work skills clean shop and they take the name Rick Hendrick to another level.Hwy 55 is outstanding very pleased ???? with their work, thank you so much
Clark C
4/29/2018
Amy C. VERIFIED CUSTOMER
Vehicle Make : Honda
The communication during the whole process wasn’t the best. We tried to call several times for an update – left a voicemail – never heard anything back. This however is our only complaint as the rest of the process was just fine.
4/29/2018
Ian K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Had my truck in for a minor collision they got everything fixed on it and a couple days later i realize its white paint specs on one side of the truck and my truck is black....
4/29/2018
Erin P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rick was hands on the entire time. So helpful and always ready to call me back. The easiest collision repair service out there. Thank you !
4/29/2018
Miguel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing work! Friendly staff!
4/28/2018
Dang T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service.
4/28/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really love the whole staff there from the front desk all the way too the people that was just walking around and Matt was my advisor and he was excellent
4/28/2018
Glenn S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Really liked the frequent text notifications. Matt was Matt was great to work with. Well run organization
4/28/2018
Bryan V. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took a week longer than the date I was given for my car to be completed. I am also having to bring it back because there are two issues with my RAV 4. I have another appointment to bring it back on Tuesday. I’m hoping I don’t have to pay for these repairs.
4/28/2018
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Acura
Proficient and professional. Answered all my questions and facilitated my claim resolution with no issues.
4/28/2018
Jacob M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was kind and courteous. The service was done with regular updates and on time. Job well done.
4/28/2018
Marissa S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Matt went above and beyond my expectations. It's evident that he truly cares about the customer experience and loves his job. He's just awesome!
4/28/2018
Shannon And. VERIFIED CUSTOMER
Vehicle Make : BMW
The repairs took much longer than expected with very little communication or understanding why. The explanations were always vague and there never seemed to be any sense of urgency. Even until the last day when the car was being washed there was still no commutation. I had to call to find or my car could be picked up that day. When I picked up my car my service advisor didn’t even walk out to say thank you or offer any apologies for the delays.
4/28/2018
Katherine S. VERIFIED CUSTOMER
Vehicle Make : BMW
Communication was very good. I knew what was happening and when.
4/28/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Getting a completion date was excrutiating-you overpromised and under-delivered. I felt you never had a good handle on when my car would be ready. If I had been told upfront how hard it would be to get parts I would have been prepared for the delays. I was told it would have been finished a week earlier than it was finished.
4/28/2018
Edna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the following:
****. Attentiveness of the staff; especially, Mr. Bill Weaver and Ms. Pam Elofson,
2. Cordiality of the staff upon my arrival,
3. Promptness at which my car was repaired, and the
4. Seamless car repair and car rental process.
I will definitely refer others to Dale Earnhardt JR. Tallahassee Collision Center.
4/27/2018
Betty P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you for the texts which kept me informed of the progress.
4/27/2018
Iyad Rim. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent
4/27/2018
Meri R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely friendly and helpful. I appreciate all of the updates on the progress. My car looks great.