The experience was great with one small exception. When the car was finished and you were waiting for the insurance co to approve an additional repair you didn’t give me an update. The daily updates are great but don’t skip a few days even if the update is no change. Overall everyone is terrif and having enterprise there on site makes the whole experience work.
5/11/2018
Tamara F. VERIFIED CUSTOMER
Vehicle Make : Dodge
You were prompt and courteous. Thank you.
5/11/2018
Julia K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looked as if there never was any damage.
5/11/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Land Rover
My TPMS censor on my front right wheel isn’t working. Jason was great through the whole process though.
5/11/2018
Joseph J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
5/11/2018
Jack W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jim was great!
5/11/2018
Helen D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything looked GREAT when I got my car back!!!!!!! THANKS AGAIN Helen D
5/11/2018
Lenora S. VERIFIED CUSTOMER
Vehicle Make : BMW
Kevin was outstanding!
5/11/2018
Dennis C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair was completed on time. I did notice some residue on the side of the car that somehow wasn’t washed away. The only issue I had was with the rental car.
5/11/2018
Melissa W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very impressed with the amount of communication I had from start to finish on my car repairs and Andrew did such a great of explaining everything . Tiffany was great as well! They took a lot of stress off of my already stressed shoulders!!! Thank you Hendrinks Team!!! You are the best hands down
5/11/2018
Tamica M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for everything did a beautiful job Thanks again
5/11/2018
Vernon R. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything went well. Everyone was nice and did their part. I have no regrets.
5/10/2018
Jacob S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great guest service with Jason.
5/10/2018
Heather R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great experience, easy process and everyone was helpful! I would return if necessary.
5/10/2018
Ligaya L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your have friendly staff. Ryan Rice was knowledgeable and very detailed in explaining the work required. He went above and beyond. ( I did inquired some potential required repair and made decide to have it repaired at your facility instead with the dealer I use to go. I was very satisfied with the work done with my vehicle. Thank you for all you do. Well job done Ryan and your team.
5/10/2018
Felicia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done in a timely manner.
5/10/2018
Dallas N.. VERIFIED CUSTOMER
Vehicle Make : Jeep
There was a HUGE disconnect between your shop and me. I had no clue what was going on the entire process, other than the completion date being pushed back again and again. You need to keep people up to date with what is happen better. Even if you hadn't started at all, TELL ME THAT. It's better than nothing.
5/10/2018
Donald B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Even though I had to return the next day to have two bolts installed to reattach a piece of molding, it was a pleasant experience.
5/10/2018
Scott S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was above and beyond. Matt was very helpful and communicative throughout the whole process. We couldn't have imagined it to have gone any smoother. To top it off, our car was ready a day earlier than expected. Thank you all for a job well done and excellent customer service!