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Real Reviews from VERIFIED CUSTOMERS
Robert M. VERIFIED CUSTOMER
Vehicle Make : GMC
I already responded to the survey enough already!
5/14/2023
Ian M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Trustworthy and quality work. The people are tremendous. My highest recommendation.
5/14/2023
Dylan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
5/13/2023
Kathryn V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for keeping me informed! I know if I have future questions I will be able to stop in and have them addressed.
5/12/2023
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Acura
Yes!
5/12/2023
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Jason was delightful and made a not so happy time into not a bad stressful time. Thank you !!!
5/11/2023
Phil E. VERIFIED CUSTOMER
Vehicle Make : Porsche
Dean was very helpful but support especially for pets was lacking and resulted in an expensive delay. I obtained a part outside the Hendrick system to expedite the repair.
5/11/2023
Ravi V. VERIFIED CUSTOMER
Vehicle Make : GMC
Great and quick service
5/10/2023
Jessica J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I worked with Ben at Hendrick Collision Center South. He was extremely kind and communicated well throughout the entire repair experience. He made sure I was completely satisfied with my car repair and even went above and beyond on the detailing of my vehicle.
5/10/2023
Darrell M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm still waiting to hear from PAM at Hendricks on the clips that are still broken on my fenders on the right driver side, per Pam she has ordered them, but they have not called me yet, so we are not finished yet!
5/9/2023
Laura W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was excellent in fact, they were the most informative on the repair & insurance process. Danielle Loomis was a rockstar and Nick on the repair side made sure everything was replaced/repaired in an effective and efficient manner. Recommend 100% again.
5/9/2023
Tara P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The whole process was very efficient and professional.
5/7/2023
James F. VERIFIED CUSTOMER
Vehicle Make : BMW
My 2016 BMW 428 M Sport with only 50,400 miles suffered a rear end collision totaling $12,519.00 in damage. This was my retirement car. I designed the car myself and ordered it. It takes me 3 to 4 hours to wash and detail it and 8 hours to clay mitt, polish, pre-wax clean, wax and clean and detail the engine and bay. Aside from my first BMW purchased in 2014, a K1600GT motorcycle, this was my first BMW auto purchase. I am passionate about my car. It's not a "mode of transportation." I am also a BMW Car Club Member. The repair is nothing less than phenomenal. Car club members can't identify that it was involved in a crash. I am keeping the car because I worked 35.5 years to obtain it. After the crash, I drove it directly to Hendrick Collision Center and left it. That was a very wise decision. Please share this with the techs and staff who performed such work. People don't hear enough about doing the great work that they do!
5/6/2023
James H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was done to my satisfaction. USAA was instrumental in helping to expedite the process.
4/30/2023
Brad S. VERIFIED CUSTOMER
Vehicle Make : Saturn
The whole process of getting the repair taken care of was so easy with you all. You worked with us when we needed to change the repair date. The actually repair looks absolutely awesome. Thank you so much for everything. We will always bring our cars to you all and highly recommend you to others.
4/30/2023
Michael Charles. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional.
4/21/2023
Tricia J. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service from Guillermo for the whole experience. Always in contact with me even when I was hard to reach. My car looks fantastic and it didn't take as long as you all thought at first.
4/21/2023
Charles W. VERIFIED CUSTOMER
Vehicle Make : Audi
The scheduling and drop off went very smoothly.
4/20/2023
Gloria P. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent customer service and service
4/20/2023
Christopher I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I picked up my truck it was raining and once the weather cleared up I noticed 2 scratches on the truck that were not there before! One on the hood just above where I was hit like some set tools on the hood and they slid off and one in the back like they were walking around the truck with tools and scraping as they walked by I didn’t notice when I picked up due to rain but other then damage from accident there were no scratches on my truck when I dropped it off
4/20/2023