The team was great. I really enjoyed working with everyone. I'll definitely come by when I'm looking to buy a new car!
6/14/2018
Teresa T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have to make another trip there soon to discuss the issues that should have been fixed. What an inconvenience.
6/14/2018
David A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Quick and easy. I just wish you had longer hours. It was hard to find time off work to get my car fixed.
6/14/2018
George M. VERIFIED CUSTOMER
Vehicle Make : Audi
I could not be more impressed with the frendly and professional performance of my Audi service rep Mike Bell. Even more importantly were the frequent updates he willingly provided regarding the status of the repairs to my vehicle. Leave him a message and he calls you back with an answer! I am also very satisfied with the repair done to my Q7. You would never know it had been involved in a rather major accident. Keep up the good work.
6/14/2018
William M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Paul was great
6/14/2018
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My advisor was wonderful! The ladies at the front desk are always very nice.
6/14/2018
Shawn K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and great repair
6/14/2018
Richard H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The lady answering the phones is AWESOME - so nice and friendly and cheerful, makes all the difference : )
6/14/2018
Don K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job
6/14/2018
Theresa M. VERIFIED CUSTOMER
Vehicle Make : Honda
OUTSTANDING EXPERIENCE! From the moment I stepped in your door I was treated to amazing customer service and an unpleasant situation was turned into a great experience. A special shout out to Todd. His can-do attitude, attention to details and personal connection to the customer's needs was very appreciated and a rare treat these days.
The repairs to my car were impeccable and couldn't have been any faster if they tried.
Your service center is the only one I will ever trust with my car repair needs and one that I confidently will recommend to others.
6/14/2018
Sherma M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service and timely repair
6/14/2018
Jing Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great jobs.
6/13/2018
Gary W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No hassle experience was great! Partnership with USAA made the experience worry free and the updates were timely.
6/13/2018
Kenneth P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
6/13/2018
**** P. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott is an excellent Rep. He sees that the smallest detail is taken care of
6/13/2018
Deborah K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You were so clear and informative in your updates, both to me and Nationwide. I trusted you completely.
6/13/2018
Charles W. VERIFIED CUSTOMER
Vehicle Make : GMC
Super experience!
6/12/2018
Jasmin N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Katie Floros and the front desk team were really helpful. My car looks as good as new thanks to the Hendrick Collison team!
6/12/2018
**** P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Stan, and everyone was very helpful, great experience compared to the prior experience you guys redeemed yourself.
6/12/2018
Kyle G. VERIFIED CUSTOMER
Vehicle Make : Buick
Courteous and professional throughout the entire process, despite delays from the insurance companies. The actual work to the car was outstanding and the appearance was excellent. The business location was convenient and the facility was clean, organized, and staff were professional in appearance and demeanor. Hendrick Collision made this unfortunate ordeal go far better than we could have expected. Thank you for your efforts!
Kyle and Michelle Ganson, Geneseo, IL 61254